Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maureen Washington

Boston

Summary

Dynamic and detail-oriented professional with experience at Turtle Beach Towers, excelling in team collaboration and customer satisfaction. Proven ability to implement efficient cleaning techniques and maintain high safety standards. Recognized for enhancing service quality and fostering strong relationships, ensuring a positive environment for both staff and guests.

Professional with strong background in maintaining clean and orderly environments. Skilled in deep cleaning, sanitizing, and using cleaning equipment efficiently. Known for strong teamwork and adaptability, ensuring tasks are completed with high standards. Reliable and focused on achieving optimal results in fast-paced settings.

Experienced with maintaining cleanliness and hygiene in diverse environments. Utilizes effective cleaning techniques and safety protocols to ensure spotless results. Knowledge of time management and attention to detail, contributing to consistently high standards.

Results-driven Restaurant Supervisor excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.

Reliable and honest [Job Title] skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

13
13
years of professional experience

Work History

Cleaning Crew Member

Steer Town Health Center
03.2020 - 04.2025
  • Learned and adhered to safety protocols for cleaning environments.
  • Operated cleaning equipment, including vacuum cleaners and floor scrubbers.
  • Assisted in maintaining cleanliness of assigned areas, ensuring high standards.
  • Collaborated with team members to complete daily cleaning tasks efficiently.
  • Organized supplies and materials to facilitate effective cleaning processes.
  • Reported maintenance issues to ensure timely repairs and safety compliance.
  • Adapted to changing priorities while managing multiple cleaning assignments.
  • Followed established procedures for sanitization and disinfection of surfaces.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.

Babysitter

Latoya Maxwell-Harvey
01.2018 - 09.2019
  • Supervised daily activities, ensuring safety and engagement for children of varying ages.
  • Developed and implemented creative play and educational activities to promote learning and social skills.
  • Communicated effectively with parents regarding children's behavior, progress, and needs during care sessions.
  • Established routine schedules to provide structure and consistency in children's daily activities.
  • Managed conflict resolution among children, fostering a positive and respectful environment.
  • Maintained cleanliness and organization of play areas to ensure a safe environment for children.
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.

Restaurant Supervisor

Turtle Beach Towers
06.2012 - 08.2016
  • Supervised daily restaurant operations, ensuring exceptional service quality and customer satisfaction.
  • Trained and mentored new staff on operational procedures and customer interaction standards.
  • Implemented inventory management practices to optimize stock levels and reduce waste.
  • Coordinated staff schedules to maintain adequate coverage during peak hours while minimizing labor costs.
  • Developed training programs focused on improving service efficiency and food safety compliance.
  • Resolved customer complaints swiftly, enhancing overall dining experience and loyalty.
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
  • Hired, trained and mentored staff to meet and exceed high quality standards.
  • Monitored health and safety standards to maintain a clean, safe working environment.

Education

No Degree -

St Monica's Commercial College
Ocho Rios, St Ann
09-1993

High School Diploma -

Ocho Rios High School
Ocho Rios, St Ann
07-1989

Skills

  • Team collaboration
  • Efficient cleaning techniques
  • Deep cleaning processes
  • Basic maintenance tasks
  • Supply management
  • Flexible scheduling
  • Maintenance
  • Kitchen support
  • Supply restocking
  • Adherence to safety protocols
  • Green cleaning practices
  • Multitasking and organization
  • Verbal and written communication
  • Flexibility and adaptability
  • Sanitization procedures

Timeline

Cleaning Crew Member

Steer Town Health Center
03.2020 - 04.2025

Babysitter

Latoya Maxwell-Harvey
01.2018 - 09.2019

Restaurant Supervisor

Turtle Beach Towers
06.2012 - 08.2016

No Degree -

St Monica's Commercial College

High School Diploma -

Ocho Rios High School
Maureen Washington