Summary
Overview
Work History
Education
Skills
Timeline
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Max Cook

Normal

Summary

As evident with my work history I have always maintained a job. All former jobs have involved dealing with the public and customer service as well as other duties such as cleaning, organization, effective time management, and collaborating with other co-workers to accomplish goals. I feel as I would be suited for this job as I have previously worked at a grocery store both as a stocker and as a cashier.

Overview

6
6
years of professional experience

Work History

Service Porter

Bloomington Normal Automall
05.2025 - 06.2025
  • Managed vehicle logistics, ensuring timely movement and accessibility for service operations.
  • Coordinated with service technicians to streamline workflow and enhance operational efficiency.
  • Maintained cleanliness and organization of service areas, promoting workplace safety and efficiency.
  • Cultivated positive relationships with customers, enhancing overall satisfaction during service visits.
  • Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
  • Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.

Grocery Associate

Berkots Super Food
01.2022 - 12.2024
  • Assisted customers with product selection and inquiries, enhancing shopping experience.
  • Managed inventory organization, ensuring accurate stock levels and product accessibility.
  • Operated cash register efficiently, processing transactions and handling customer payments.
  • Collaborated with team members to maintain store cleanliness and merchandising standards.
  • Trained new associates on operational procedures and customer service best practices.
  • Monitored expiration dates and managed product rotation to minimize waste and ensure freshness.
  • Developed strong relationships with regular customers, fostering loyalty through exceptional service.
  • Assisted shoppers in locating desired products, resulting in increased customer satisfaction and sales.

Sandwich Artist

Subway
12.2020 - 01.2022
  • Created customized sandwich orders based on customer preferences to enhance satisfaction.
  • Trained new team members on food safety standards and operational procedures to ensure compliance.
  • Streamlined food preparation processes, resulting in improved service efficiency during peak hours.
  • Assisted in inventory management by monitoring stock levels and placing orders as needed.
  • Collaborated with team members to optimize workflow and reduce wait times for customers.

Lifeguard

Milford Park District
05.2019 - 08.2021
  • Monitored swimming areas to ensure safety and compliance with regulations.
  • Responded swiftly to emergencies, administering first aid as necessary.
  • Assisted in maintaining cleanliness and organization of pool facilities.
  • Participated in training sessions to enhance lifesaving skills and knowledge.
  • Communicated effectively with patrons regarding pool rules and safety guidelines.
  • Collaborated with team members to promote a safe swimming environment.
  • Actively engaged in continuous learning to improve emergency response techniques.

Education

High School Diploma -

Milford High School
Milford
05-2023

Associate of Arts - Education

Illinois Valley Community College
Oglesby, IL
05-2025

Skills

  • Quick learner
  • Strong work ethic
  • Facility cleaning
  • Customer engagement
  • Cleanliness
  • Collaboration
  • Ensuring customer satisfaction
  • Service-focused mindset
  • Critical thinking
  • Supply stocking and organization
  • Attention to detail
  • Time management

Timeline

Service Porter

Bloomington Normal Automall
05.2025 - 06.2025

Grocery Associate

Berkots Super Food
01.2022 - 12.2024

Sandwich Artist

Subway
12.2020 - 01.2022

Lifeguard

Milford Park District
05.2019 - 08.2021

High School Diploma -

Milford High School

Associate of Arts - Education

Illinois Valley Community College

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Max Cook