MAX M. MANLEY
Boston
Summary
Technical program manager and former intelligence officer with 13+ years delivering complex cyber and DoD programs, leading cross-functional teams, and driving customer onboarding and adoption. Proven track record: managed $25M+ ARR and onboarded 70+ high-value customers.
Overview
12
12
years of professional experience
Work History
Principal Technical Project Manager, Team Lead, Client Onboarding
Recorded Future
Boston, MA
03.2022 - Current
- Lead 4-person North America onboarding production and own end-to-end product deployment, customer success, and technical client relationships for commercial & government customers.
- Managed $25M+ in ARR and successfully onboarded 70+ high-value customers.
- Reduced project escalations and shortened customer time-to-value via process improvements, playbooks, and adoption programs.
- Remote
Program Team Lead / Intelligence Officer
US Air Force
09.2014 - 03.2022
- Administered tasking for a $6B joint missile program; managed development of 400 targets and coordinated 14 organizations (1,400 personnel).
- Led deployed 9-member intel element and 4-person training team; produced 392 intelligence reports; managed AT/FP for 2,100 personnel and $1.1B in assets.
- Oversaw $1M sensitive facility renovation and supervised $250K in flight computer systems architecture.
- Various
- Indo-Pacific Command Targeting Program - Program Team Lead | May 2020-Jun 2021
- Seymour Johnson AFB - Chief of Intelligence / Program Team Lead | Sep 2015-Apr 2017
- IT Project Manager / Special Security Officer | Sep 2014-Sep 2015
Confidential Assistant / Aide de Camp to Director of Operations
National Geospatial-Intelligence Agency (NGA)
Springfield, VA
04.2017 - 05.2020
- Handpicked aide; coordinated engagements and policy with senior IC and defense leadership; organized 472 general officer events and 278 partner meetings; supported securing $25M+ for satellite procurement.
- Led 125-member tech team integrating multi-architecture imagery, cutting dissemination latency 83%; planned 19 observation flights across 33 states/partners; accelerated dissemination timelines 4x for an Extraordinary Mission.
- Program Manager - Airborne Imagery Integration / Cross-Functional Program Manager | Apr 2017-May 2019
Education
M.A. - National Security Studies
American Military University
Charles Town, WV01-2015
B.S. - Legal Studies
United States Air Force Academy
Colorado Springs, CO01-2013
Skills
- PMP (in training)
- CompTIA Security
- Program & Project Management
- Customer Onboarding
- SaaS
- Cybersecurity
- AI/ML fundamentals
- ITSM
- Salesforce
- JIRA/Confluence
- Gainsight
- Stakeholder & Interagency Coordination
Websites
Timeline
Principal Technical Project Manager, Team Lead, Client Onboarding
Recorded Future
03.2022 - Current
Confidential Assistant / Aide de Camp to Director of Operations
National Geospatial-Intelligence Agency (NGA)
04.2017 - 05.2020
Program Team Lead / Intelligence Officer
US Air Force
09.2014 - 03.2022
M.A. - National Security Studies
American Military University
B.S. - Legal Studies
United States Air Force Academy
Select Awards
Defense Meritorious Service Medal (2022, 2020), Flight Commander of the Year (2021), NGA Company Grade Officer of the Year (2017), Joint Service Achievement Medal, Air Force Achievement Medal
Publications
Publication: "Cyberspace’s Dynamic Duo: Forging a Cybersecurity Public-Private Partnership," Journal of Strategic Security (2015)