Max Sallee
Watertown
Summary
Dynamic Account Executive with a proven track record at DS Graphics | Universal Wilde, excelling in client relationship management and sales strategy implementation. Adept at crafting tailored proposals and achieving sales quotas, I leverage CRM software to enhance customer satisfaction and drive business growth. Passionate about delivering impactful marketing solutions and fostering strong partnerships.
Overview
3
3
years of professional experience
Work History
Account Executive
DS Graphics | Universal Wilde
Canton
11.2024 - Current
- Developed strong client relationships to enhance customer satisfaction and retention.
- Analyzed client needs to create tailored proposals and presentations effectively.
- Managed project timelines and deliverables to ensure timely execution of campaigns.
- Collaborated with designers and production teams to refine project concepts and executions.
- Maintained accurate records of all sales activities using CRM software systems.
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
- Identified potential new customers through research of industry trends and competitive analysis.
Customer Service Representative
DS Graphics | Universal Wilde
Canton
05.2023 - 11.2024
- Processed orders and detailed transaction information to customers.
- Updated and maintained database with accurate customer information and timely data entry.
- Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts.
- Developed and maintained working knowledge of internal policies, procedures, and services to appropriately address customer issues.
ETS Production Coordinator Trainee
DS Graphics | Universal Wilde
Canton
07.2022 - 05.2023
- Developed and executed production schedules based on business demands.
- Completed daily production logs, evaluating production results corresponding to production and quality standards.
- Ensured compliance with company policies and procedures by monitoring workflow throughout the duration of each project.
- Conducted regular meetings with team members to discuss progress and address any concerns or issues arising from the project.
Marketing Communications Intern
DS Graphics / Universal Wilde
Canton
06.2022 - 07.2022
- Review election materials for grammar and spelling errors.
- Supported team members in developing creative concepts for campaigns.
- Developed and implemented marketing strategies for a variety of products and services.
- Maintained up-to-date records of all projects completed within the department.
Education
Bachelor's Degree - Business Administration, Marketing, and Hospitality
Peter T. Paul College of Business and Economics, University of New Hampshire
Durham, NH05.2022
Skills
- Marketing
- Account management
- Sales quota achievement
- Business development and planning
- Account management
- Salesforce
- Marketing strategy implementation
- Conflict resolution
- Campaign management
- Sales strategy
- Managing client relationships
- CRM software utilization
Additional Information
thINK Ahead 2023 (The New Workforce: What Young Professionals Want From Their Employers), A highly motivated individual experienced in marketing, customer service, and account relations. Possesses a strong background in developing and executing marketing campaigns and strategies to increase brand awareness, along with maintaining multiple customer service accounts. Proven track record of utilizing creative and innovative initiatives to increase revenue and market share. Excellent communication, interpersonal, and organizational skills with the ability to manage numerous projects simultaneously.
Timeline
Account Executive
DS Graphics | Universal Wilde
11.2024 - Current
Customer Service Representative
DS Graphics | Universal Wilde
05.2023 - 11.2024
ETS Production Coordinator Trainee
DS Graphics | Universal Wilde
07.2022 - 05.2023
Marketing Communications Intern
DS Graphics / Universal Wilde
06.2022 - 07.2022
Bachelor's Degree - Business Administration, Marketing, and Hospitality
Peter T. Paul College of Business and Economics, University of New Hampshire
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