Maxwell Patnaude
Marlborough,MA
Summary
Dynamic and reliable professional with experience at Trombetta's Farm, excelling in customer engagement and product presentation. Recognized for adaptability and quick learning, effectively managing service during peak times while maintaining cleanliness and quality. Proven ability to resolve customer issues promptly, ensuring a positive experience and fostering loyalty.
Overview
5
5
years of professional experience
Work History
Ice Cream Scooper
Trombetta's Farm
10.2020 - 06.2025
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Demonstrated adaptability in learning various roles within the store such as cashiering, refilling toppings bar or cleaning duties when needed.
- Monitored 55 ice cream flavors and replaced when depleted.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Education
High School Diploma -
The Advanced Math And Science Academy
Marlborough, MA05.2025
Skills
- Quick learner
- Energy and enthusiasm
- Hand-eye coordination
- Memory retention
- Reliability and punctuality
- Customer engagement
- Menu memorization
- Cleanliness maintenance
- Portion control
- Product presentation
Timeline
Ice Cream Scooper
Trombetta's Farm
10.2020 - 06.2025
High School Diploma -
The Advanced Math And Science Academy
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