Maya Lara

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
• Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
• Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
• Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
• Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.

As a Customer Service cashier, I was responsible for processing both refunds & exchanges, along with regular customer purchases.

Some skills I have adapted during this role is handling high-pressure situations, which also leads to my problem solving skills & finding resolutions.

Also, maintaining a calm composure during difficult interactions.

Refunds & exchanges can also be difficult at times, being an active listener and showing empathy with a customer can build trust.

I was also a department head for both the toys & art department. My responsibilities included, maintaining cleanliness & a good recovery for both departments to be presentable and increase customer satisfaction while shopping. & having a welcoming & friendly tone in answering customer questions.

I was also responsible for ordering products that were either low, or out of stock & stocking items on truck days.