Meiyan Liu
Quincy
Summary
Dynamic professional with extensive experience in customer interactions and issue resolution, leveraging communication and empathy to cultivate strong customer relationships. Proven track record of maintaining high levels of customer satisfaction and loyalty, complemented by expertise in managing executive schedules, coordinating meetings, and handling sensitive information. Recognized for adaptability to changing needs and a commitment to team collaboration, ensuring efficient operations and results-driven outcomes. Strong organizational skills and proactive problem-solving abilities enhance capabilities in retail operations and high-volume transaction management.
Overview
4
4
years of professional experience
Work History
Personal Chef
MGM Organics (NDA)
03.2025 - 08.2025
- Planned menus that incorporated healthy, fresh food sourced from local farmers and stores.
- Prepared and served meals for small dinner parties and large events and complied with diet requests and special accommodations.
- Designed and prepared all menu items for private home/office setting.
- Demonstrated flexibility in accommodating last-minute changes to menus or guest numbers while still delivering high-quality results.
- Developed and maintained an extensive repertoire of recipes to cater to diverse tastes and dietary requirements while staying current with global food trends.
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
Inventory Coordinator/Office Administrative Assistant
TTG Transport Inc.
07.2024 - 03.2025
- Monitored database system to prepare and deliver customer orders on time.
- Performed scheduled inventory counts and supply audits.
- Used daily system logs to document production information, discussing issues with management.
- Monitored stocking areas to adjust volumes and storage requirements driven by production activity.
- Kept department records and updated documentation with latest counts.
- Identified and resolved inventory problems, including damaged or lost items.
- Managed movement of materials and product through production.
- Maintained accurate inventory records and ensured accuracy of data entry.
- Coordinated pick-up and delivery of express mail services.
- Identified unproductive inventory for disposition, optimizing stock productivity.
- Oversaw the receiving, storing, and issuing of stock to ensure efficiency.
- Organized shipments for delivery to customers in a timely manner.
Front Desk Receptionist/ Customer Support
Gold Tree Reality Management Group
02.2023 - 06.2024
- Creating and drafting lease agreements.
- Booking house tours.
- Allocating tenant repair requests.
- Secretarial duties.
- Management assistant.
- Rent collection clerk.
- Managed general operations.
- Administration / human resource services.
- Inventory Management.
- Created and managed digital and physical filing systems for records, correspondence, and other material.
- Provided excellent customer service by responding quickly to inquiries via phone or email, professionally.
- Transcribed tapes and notes from meetings into prescribed formats.
- Maintained up-to-date customer data for accurate records management.
- Responded to customer inquiries via phone, email, and in person.
- Performed basic bookkeeping tasks and issued invoices as needed.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Handled sensitive information confidentially.
- Handled incoming and outgoing mail and packages.
- Provided administrative support including photocopying, faxing, and filing.
General Manager/ Administration
LUKEE Supermarket
03.2021 - 07.2024
- Reviewed invoices from vendors for accuracy before submitting them for payment processing.
- Supervised employees through planning, assignments, and direction.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Mitigated business risks by working closely with staff members and assessing performance.
Education
BA - Business Administration
CQUNIVERSITY AUSTRALIA
Melbourne, Victoria12-2023
Skills
- Proficient in diverse languages
- Clerical experience
- Team management
- Client assistance
- Product categorization
- Logistics management
- Inventory management
- Proficient in Microsoft Office
- Effective documentation practices
- Cash handling
- Team collaboration
- Reliability and punctuality
- Cash register operation
- Written and verbal communication
- Proficient in simultaneous task execution
- Team coordination
- Clear verbal communication
- Kitchen management
- International cuisine
- Patience and empathy
- Strong communication skills
- Creative thinking capacity
- Strong problem solver
- Attention to detail
- Detail-oriented mindset
Languages
English
Full Professional
Spanish
Limited
Chinese (Cantonese)
Limited
Chinese (Mandarin)
Limited
Interests
- Avid Reader
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Augmented Reality (AR) Development
- Designing and Printing 3D Models
- Sustainable Tech Innovations
- Acting and Theater
- Dance
- Creative Writing
- Horseback Riding
- Hiking
- Growing herbs, vegetables, or fruits in home gardens
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Offering time and support to shelters for the homeless, women, and animals
- Martial Arts
- Food Tourism
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Knitting and Crocheting
- Strategy Games
- Music
- I like working with my hands and fixing things
Timeline
Personal Chef
MGM Organics (NDA)
03.2025 - 08.2025
Inventory Coordinator/Office Administrative Assistant
TTG Transport Inc.
07.2024 - 03.2025
Front Desk Receptionist/ Customer Support
Gold Tree Reality Management Group
02.2023 - 06.2024
General Manager/ Administration
LUKEE Supermarket
03.2021 - 07.2024
BA - Business Administration
CQUNIVERSITY AUSTRALIA
Dailyresponsibilities
- Answering calls
- Standard administration work
- Secretarial duties
- Assistant to management
- Customer support associate
- Managed general operations
- Administration/ human resource services
- Inventory Management
Communication Skills
Direct and simplified method of communication to reach individual and collective operation and project management, implementing effective ways of conveying objective to completing tasks. This method of communication suites me well and has led me to effectively accomplish and fulfill all assignments.
References
References available upon request.
References Contacts
Nova Phu, Manager, Gold Tree Reality/ Management Group, +1(405)249-4952, novaphugtr@gmail.com
Heng Jian Huang, Head, TTG Transport Inc., +1(857)415-9118
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