Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mayelin Rodriguez

Lawrence,MA

Summary

Seeking a challenging role in a progressive hospital where my clinical skills, empathy, and commitment to excellence can contribute to providing high-quality patient care

Highly motivated and detail-oriented professional with proven track record of troubleshooting, repairing and maintaining production machinery and equipment to achieve optimal efficiency. Proficient in understanding and interpreting blueprints, schematics and technical drawings to manage equipment according to specifications.


Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

3
3
years of professional experience

Work History

Manufacturing Technician

LightForce Orthodontic
01.2023 - Current
  • Set up, operate, and monitor manufacturing equipment performing tasks required to build the product and prepare it for shipment worldwide
  • Follow specifications, job orders, work instructions, and quality procedures to produce specific products in accordance with our quality system
  • Maintain product traceability throughout the manufacturing process
  • Become fully trained, and follow all safety procedures for the operation and use of equipment
  • Inspect product; set up and operate manufacturing equipment
  • Inspect incoming materials as per inspection procedures as needed
  • Inspect materials, products, and equipment to detect defects or malfunctions
  • Route product samples for quality control inspection according to procedure
  • Ensure that equipment operations conform to production or process standards
  • Support the training or cross-training of operators that are new to the work area
  • Contribute actively to safety and quality system improvement programs
  • Maintain a clean and organized work area, and assure proper disposal of waste materials
  • Comply with all Company policies including safety, operating procedures, quality, attendance, and proper on-the-job conduct
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Made sure that products were produced on time and are of good quality.
  • Assembled and tested parts and components to meet safety and performance standards.
  • Installed and maintained manufacturing equipment according to manufacturer specifications.
  • Tested selected products at specified stages in production process for performance characteristics or adherence to specifications.
  • Reviewed production schedules and streamlined processes.
  • Evaluated employee performance and equipment organization to assess and improve plant operations.
  • Built product subassemblies or final assemblies and monitored and adjusted production processes or equipment for quality and productivity.

Shift Leader

Walgreens
01.2022 - 01.2023
  • Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.
  • Responsible for opening back door of store for deliveries.
  • Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
  • Models and delivers a distinctive and delightful customer experience.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Observed packing operations to verify conformance to specifications.

Education

Associate of Arts - Sleep technology, Radiology technology

Northern Essex Community College
Lawrence, MA
01.2025

High School Diploma -

High School
01.2019

Skills

  • Spanish (Fluent)
  • Advanced English
  • Management
  • Problem solving
  • Communication
  • Leadership
  • Production processes observation
  • Final product testing
  • Procedural manual drafting
  • Safety operation procedures
  • Problem-solving
  • Patient confidentiality
  • Health and safety

Languages

Spanish
Full Professional
English
Professional Working

Timeline

Manufacturing Technician

LightForce Orthodontic
01.2023 - Current

Shift Leader

Walgreens
01.2022 - 01.2023

Associate of Arts - Sleep technology, Radiology technology

Northern Essex Community College

High School Diploma -

High School

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Mayelin Rodriguez