Mayra R. Morales
Taunton
Summary
Dedicated human services professional with 20+ years of experience supporting children, youth, and adults from marginalized populations, including individuals struggling with substance use disorder, homelessness, and mental health issues. Proven ability to supervise and manage effective teams and programs that foster growth, resilience, and empowerment. Compassionate and caring leader with a strong commitment to treating each person with kindness, respect, and dignity, while prioritizing cultural competency and sensitivity in all interactions.
Overview
20
20
years of professional experience
Work History
Regional Manager
Massachusetts Department of Public Health· Bureau of Substance Abuse Services (BSAS)
Roxbury
01.2010 - 08.2015
- Contractual Management and fiscal oversight for $26 million Regional Budget, 98 Programs
- Met senior management, to develop, assess and implement state and regional DPH policies.
- Responsible for budget allocation, procurement reviews, program specifications and evaluations to increase the effectiveness of regional operations.
- Maintain solid communication and collaboration with state agencies and vendors for the continued success of substance abuse treatment and continuum of care services among diverse populations.
- Supervisory responsibility of regional staff and intern candidates. Effectively provide scheduling and organizational structure as related to staffing and coordination of Boston regional monitoring activities.
Assistant Regional Manager
Massachusetts Department of Public Health- Bureau of Substance Abuse Services (BSAS)
Roxbury
01.2006 - 01.2009
- Responsible for the oversight and coordination of 42 funded and/or licensed substance abuse prevention and treatment programs In the Boston region.
- Coordinated site visits and evaluated the policy, fiscal and contractual obligations of Greater Boston Providers.
- Participated, organized and facilitated Greater Boston Provider and community meetings.
Human Resource Coordinator (C): FOR Families Program
Massachusetts Department of Public Health Bureau of Family and Community Health
Roxbury
01.2006 - 01.2009
- Designed and implemented first bilingual assessment tool to determine and address barriers to family stability, permanent housing, family health and social supports.
- Administered clinical assessments for homeless families. Screening for crisis Intervention, domestic violence, substance abuse and mental health Issues. Developed family care plans to establish self-sufficiency.
Research Consultant
Fenway Community Health· Research and Evaluation Department
Boston
01.2004 - 01.2005
- Served as a microbicide senior research consultant for Principle Investigator. Conducted screening assessment to determine eligibility of participants.
- Maintained project data analysis and timeline requirements with data warehouse.
- Facilitated weekly STI informational community meeting with site coordinator and supervised (3) research staff consultants.
Social Worker (C)
Massachusetts Department of Social Services- Multi Action Agency Team
Boston
01.2001 - 01.2004
- On-site social worker for homeless families living in motel setting. Enforced living standards and motel policies.
- Responsible for weekly case management of thirty families. Created a supportive living environment.
- Assessed families' immediate needs and determined services for stabilization.
Homeless Specialist (C)
Massachusetts Department of Social Services· Homeless Unit
Boston
01.1996 - 01.2001
- Interagency social worker: DTA Boston Family Housing and the Department of Social Services.
- Conducted daily assessments for client's seeking Emergency Assistance Shelter Placement.
- Recommended needed services and participated in proper placement. Responsible for all Spanish speaking clientele seeking placement.
Education
Master of Education - Psychological Studies
Cambridge College
Cambridge, MABachelor of Arts - Sociology, Concentration Psychology/Deviant Behavior
Framingham State University
Framingham, MASkills
- Bilingual
- Budget oversight
- Community engagement
- Team leadership
- Conflict resolution
- Regional planning
- Action plans
- Contract management
- Program coordination
- Community outreach
- Risk assessment
- Problem solving
- Cultural competency
- Trauma-informed therapy
- Psycho-social assessments
- Multicultural competence
- Violence prevention
- Intervention planning
- Child development
- Solution-based interventions
- Case documentation
- Family wellness education
- Cultural competence
Community Service And Specialized Trainings
- Greater Boston Boys and Girls Club
- El Jolgorio de MA, Inc.
- New England Leadership Institute Certification
- New England School of Addiction
- National Black Alcoholism Association, MA Training,
- Sexuality Educator Certification
Timeline
Regional Manager
Massachusetts Department of Public Health· Bureau of Substance Abuse Services (BSAS)
01.2010 - 08.2015
Assistant Regional Manager
Massachusetts Department of Public Health- Bureau of Substance Abuse Services (BSAS)
01.2006 - 01.2009
Human Resource Coordinator (C): FOR Families Program
Massachusetts Department of Public Health Bureau of Family and Community Health
01.2006 - 01.2009
Research Consultant
Fenway Community Health· Research and Evaluation Department
01.2004 - 01.2005
Social Worker (C)
Massachusetts Department of Social Services- Multi Action Agency Team
01.2001 - 01.2004
Homeless Specialist (C)
Massachusetts Department of Social Services· Homeless Unit
01.1996 - 01.2001
Master of Education - Psychological Studies
Cambridge College
Bachelor of Arts - Sociology, Concentration Psychology/Deviant Behavior
Framingham State University