MAYU JOINER
Boston
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Moosewood
Ithaca
08.2022 - 05.2025
- Provided exceptional customer service while managing diverse responsibilities in a fast-paced restaurant environment.
- Assisted in onboarding and training new staff to enhance operational efficiency.
- Developed strong sales and communication skills applicable to customer engagement roles.
Field Crew Member
Montana Conservation Corps
Bozeman
05.2023 - 08.2023
- Developed social media and blog content for the company website, showcasing strong writing skills.
- Adapted to remote, high-pressure environments while managing multiple tasks efficiently.
- Maintained conservation efforts through strategic outreach and engagement initiatives.
Ski Rental Technician
Blue Hills Ski Area
Canton
11.2019 - 02.2020
- Ensured safety and functionality of ski and snowboard equipment through regular inspections.
- Delivered technical support and customer service to enhance guest experience.
- Conducted regular audits to track inventory levels and optimize stock management.
- Maintained comprehensive records of all rentals, including rental and return dates.
Host
Yellow Door Taqueria
Dorchester
04.2018 - 09.2019
- Coordinated guest relations, reservations, and seating logistics to enhance operational efficiency.
- Handled incoming calls during peak hours to ensure timely responses.
- Resolved guest complaints and special requests as primary point of contact.
- Performed administrative duties, including document filing and message taking.
Education
TEFL Level 5 Certification - Teaching English As A Second Language
The TEFL Academy
New York, NY09.2025
Bachelor of Arts (B.A.) - Environmental Studies
Ithaca College
Ithaca, NY05.2025
Some College (No Degree) - Environmental Justice and Ecology
School For Field Studies
CambodiaSkills
- Social Media Content Creation
- CRM Tools
- SEO Fundamentals
- Team Leadership
- Organization & Multitasking
- Microsoft Office
- Administrative Assistance
- Customer service
Languages
French — Fluent
Certification
- SEO Specialization - Coursera
- Introduction to CRM with HubSpot and Salesforce - Coursera
Languages
French
Professional
Timeline
Field Crew Member
Montana Conservation Corps
05.2023 - 08.2023
Server
Moosewood
08.2022 - 05.2025
Ski Rental Technician
Blue Hills Ski Area
11.2019 - 02.2020
Host
Yellow Door Taqueria
04.2018 - 09.2019
TEFL Level 5 Certification - Teaching English As A Second Language
The TEFL Academy
Bachelor of Arts (B.A.) - Environmental Studies
Ithaca College
Some College (No Degree) - Environmental Justice and Ecology
School For Field Studies