Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mckeilah Matos

Malden

Overview

10
10
years of professional experience
1
1
Certification

Work History

Cashier

Stop & Shop
Malden, MA
04.2023 - 09.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.

Staff Member

Planet Fitness
Malden, MA
09.2021 - 12.2022
  • Ensured cleanliness and organization of gym facilities to enhance member experience.
  • Assisted in onboarding new staff, providing training on operational procedures.
  • Monitored facility equipment for safety and functionality, addressing maintenance needs promptly.
  • Supported membership sales initiatives by engaging with potential and current members.

Usher

AMC Theatres
Danvers, MA
01.2019 - 12.2020
  • Greeted and directed patrons to appropriate theaters, ensuring a positive guest experience.
  • Monitored audience behavior to maintain safety and comfort throughout screenings.
  • Assisted in managing crowd flow during peak hours, enhancing operational efficiency.
  • Provided informative responses to guest inquiries regarding showtimes and amenities.

Cashier

Panera Bread
Everett, MA
05.2017 - 12.2018
  • Trained new cashiers on operational procedures and customer service standards.
  • Implemented inventory tracking processes to minimize stock discrepancies.
  • Resolved customer complaints promptly, ensuring positive shopping experiences.
  • Monitored store cleanliness and organization to meet company standards.

Staff

For Kids Only Afterschool
Everett, MA
01.2016 - 12.2017
  • Walking kid to the bathroom and helping with homework

Cashier

Market Basket
Chelsea Ma
01.2015 - 12.2016
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries, enhancing service experience.
  • Maintained accurate cash drawer and balanced register at shift end.
  • Collaborated with team to improve checkout speed and customer satisfaction.

Education

Highschool -

06-2019

Skills

  • CPR certification

Certification

cpr

Languages

English
Full Professional
Portuguese
Limited Working
Spanish
Elementary

Timeline

Cashier

Stop & Shop
04.2023 - 09.2024

Staff Member

Planet Fitness
09.2021 - 12.2022

Usher

AMC Theatres
01.2019 - 12.2020

Cashier

Panera Bread
05.2017 - 12.2018

Staff

For Kids Only Afterschool
01.2016 - 12.2017

Cashier

Market Basket
01.2015 - 12.2016

Highschool -

Mckeilah Matos