Mckeilah Matos
Malden
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cashier
Stop & Shop
Malden, MA
04.2023 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Staff Member
Planet Fitness
Malden, MA
09.2021 - 12.2022
- Ensured cleanliness and organization of gym facilities to enhance member experience.
- Assisted in onboarding new staff, providing training on operational procedures.
- Monitored facility equipment for safety and functionality, addressing maintenance needs promptly.
- Supported membership sales initiatives by engaging with potential and current members.
Usher
AMC Theatres
Danvers, MA
01.2019 - 12.2020
- Greeted and directed patrons to appropriate theaters, ensuring a positive guest experience.
- Monitored audience behavior to maintain safety and comfort throughout screenings.
- Assisted in managing crowd flow during peak hours, enhancing operational efficiency.
- Provided informative responses to guest inquiries regarding showtimes and amenities.
Cashier
Panera Bread
Everett, MA
05.2017 - 12.2018
- Trained new cashiers on operational procedures and customer service standards.
- Implemented inventory tracking processes to minimize stock discrepancies.
- Resolved customer complaints promptly, ensuring positive shopping experiences.
- Monitored store cleanliness and organization to meet company standards.
Staff
For Kids Only Afterschool
Everett, MA
01.2016 - 12.2017
- Walking kid to the bathroom and helping with homework
Cashier
Market Basket
Chelsea Ma
01.2015 - 12.2016
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing service experience.
- Maintained accurate cash drawer and balanced register at shift end.
- Collaborated with team to improve checkout speed and customer satisfaction.
Education
Highschool -
06-2019
Skills
- CPR certification
Certification
cpr
Languages
English
Full Professional
Portuguese
Limited Working
Spanish
Elementary
Timeline
Cashier
Stop & Shop
04.2023 - 09.2024
Staff Member
Planet Fitness
09.2021 - 12.2022
Usher
AMC Theatres
01.2019 - 12.2020
Cashier
Panera Bread
05.2017 - 12.2018
Staff
For Kids Only Afterschool
01.2016 - 12.2017
Cashier
Market Basket
01.2015 - 12.2016