McKenna Berard

• Coordinate reservations and manage guest flow in a high-volume dining environment

• Communicate continuously with servers, management, and kitchen staff to ensure efficient workflow during peak service

• Maintain composure and professionalism while prioritizing competing demands in a fast-paced setting

• Address guest concerns promptly using problem-solving and conflict-resolution skills

• Demonstrate strong organization, adaptability, and clear communication under pressure

• Provided long-term childcare for multiple families, ensuring children’s safety, well-being, and engagement

• Managed daily routines including meal preparation, academic support, activity planning, and transportation

• Communicated consistently with parents regarding health, behavior, and developmental needs

• Responded calmly and responsibly to minor injuries and unexpected situations

• Demonstrated strong leadership, adaptability, and time management while caring for children independently

• Assisted nurses, nurse practitioners, and physicians in delivering pediatric patient care in a fast-paced outpatient setting

• Recorded vital signs and supported immunizations and diagnostic procedures under supervision

• Communicated effectively with pediatric patients and families to promote comfort and reduce anxiety

• Observed and became familiar with electronic health record (EHR) systems, including documentation of patient history and treatment plans

• Gained hands-on exposure to clinical workflow, interdisciplinary collaboration, and patient-centered care

• Greeted and seated guests while managing table assignments during high-volume service

• Collaborated with team members to maintain smooth front-of-house operations

• Handled phone inquiries and coordinated takeout orders with attention to accuracy and timeliness

• Processed transactions and supported operational efficiency throughout each shift

• Strengthened multitasking, communication, and problem-solving skills in a fast-paced environment