Mckenzie Lussier
Brothers Pizza
Dracut
4
years of professional experience
Dynamic Food Service Manager with expertise in staff supervision, customer service, and food presentation. Proven ability to enhance customer satisfaction and mentor teams to achieve operational excellence.
Creative professional with a strong background in social media marketing and content creation. Experienced in developing engaging promotional materials and enhancing community engagement through innovative strategies. Ready to leverage skills to boost brand visibility and customer interaction.
Work History
Food Service Manager
3 Years 9 Months- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on food preparation techniques and customer service standards.
- Developed and implemented new menu items to enhance customer satisfaction and drive sales.
- Facilitated customer service by handling in-person transactions and taking orders via phone to enhance satisfaction.
Student Marketing Intern
9 Months- Developed engaging content for social media platforms to enhance school community engagement.
- Assisted in organizing promotional events to increase student participation and awareness of school programs.
- Conducted market research to identify trends and preferences among students for future marketing initiatives.
- Collaborated with faculty to create informative newsletters that informed parents and students about upcoming events.
Education
High School Diploma
- Honor Roll [Freshman-Senior Year]
- [Presidential Scholarship] Scholarship Recipient
- [Dracut Softball] Scholarship Recipient
- [4.2] GPA
- Extracurricular Activities: [Varsity Gymnastics]
- Extracurricular Activities [Varsity Softball]
- [National Honors Society] Member
- [National Business Honors Society] Member
- Elected Captain of [Gymnastics]
- Elected Captain of [Softball]
- Completed AP course in [Literature]
- Relevant Coursework: [Graphic Design] & [Business Managment]
No Degree - Buisness
- Relevant Coursework: [Intro To Marketing] & [Consumer Behavior]
Skills
Customer service
Food storage
Staff supervision
Staff leadership
Food presentation
Social media marketing
Social media
Content creation
Social media management
Timeline
Student Marketing Intern
Dracut High School
09.2024 - 06.2025Read More
Food Service Manager
Brothers Pizza
09.2022 - CurrentRead More
Dracut High School
High School Diploma
Read More
Saint Anslem College
No Degree from Buisness
Read More