Dedicated property manager who prioritizes open communication and team synergy to create a positive resident experience. Experienced in managing portfolios comprised of condominiums, co-ops, multi-family homes, and single family homes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Property Manager
Lighthouse Realty Management
08.2024 - Current
Handle tenant complaints promptly and appropriately, calling in support services as needed.
Coordinate with repair and on-site staff on maintenance and upkeep.
Monitor tenant behavior and implement corrective action to maintain order in assigned properties.
Communicate effectively with owners, residents, and on-site associates.
Provide emergency 24-hour on-call service for tenants on building issues.
Conduct regular inspections of both interior and exterior of properties for damage.
Implement and enforce policies and procedures to maintain properties to highest standards.
Keep properties in compliance with local, state, and federal regulations.
Property Manager
J&J Management Services
02.2024 - 08.2024
Oversaw the day-to-day operations, capital projects, and financials of a 700+ unit condominium portfolio.
Oversaw the absorption of a 10-property portfolio.
Managed maintenance and repair projects to uphold property standards and ensure resident satisfaction.
Conducted operational and financial meetings with property owners and trustees.
Followed up on delinquent tenants and coordinated collection procedures.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Assisted with annual budget development.
Fostered positive relationships with residents through effective communication and conflict resolution.
Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Kept properties in compliance with local, state, and federal regulations.
Realtor
eXp Realty
03.2023 - 02.2024
Successfully represented clients in over 20 real estate transactions.
Collaborated with mortgage brokers, attorneys, and other agents to streamline transactions and ensure a smooth closing process.
Managed all aspects of residential real estate transactions from start to finish, including contract negotiations, inspections, and closings.
Assisted buyers and renters with finding ideal homes by assessing needs, requirements, and budgets.
Obtained client leads through cold-calling, open house hosting, social media, and referrals.
Education
Bachelor's Degree - Psychology
Binghamton University
Binghamton, New York
05.2022
Skills
Forming and maintaining relationships with residents, trustee boards, vendors, and staff
Tracking leases, rent collection, move-ins and move-outs
Monitoring the complete process of work orders and maintenance requests
Property leasing and sales
Fair housing compliance
Budget creation and adherence, invoice coding, and payment processing
Utilization of CRMs (Yardi, Buildium, FollowUpBoss)