Mohammed Bendassar
Dakhla
Summary
Dynamic professional with a proven track record at Exness, adept in financial analysis and customer relations. Excelled in high-stress situations, enhancing client loyalty and mentoring new hires. Skilled in business administration and English language teaching, showcasing a blend of hard and soft skills tailored for impactful contributions in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Stock Trader
Exness
01.2022 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
English Teacher
Campus Du Savoir
09.2023 - 12.2024
- Established a positive classroom environment, promoting respect and open communication among students.
- Guided students in developing critical thinking skills through analysis of complex texts.
- Fostered a love for reading with personalized book recommendations and literature circles.
- Implemented differentiated instruction strategies to meet varied learning needs of students.
Receptionist Intern
Schahrazad Palace
01.2023 - 07.2023
- Answered phone calls and took messages for staff members.
- Provided information about services and answered common inquiries.
- Greeted visitors and directed to appropriate personnel and offices.
- Streamlined office operations by maintaining organized filing systems and managing incoming and outgoing mail.
Education
TOEFL -
Amideast
Rabat02-2023
Professional Trader Certificate -
Exness
United Kingdom 03-2022
High School Diploma -
Ibn Haitham High School
Fès07-2021
Skills
- Strong organization
- File organization
- Scheduling appointments
- Reception area maintenance
- Customer and client relations
- Business administration
- Financial analysis
- Short selling
Timeline
English Teacher
Campus Du Savoir
09.2023 - 12.2024
Receptionist Intern
Schahrazad Palace
01.2023 - 07.2023
Stock Trader
Exness
01.2022 - Current
TOEFL -
Amideast
Professional Trader Certificate -
Exness
High School Diploma -
Ibn Haitham High School
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