Summary
Overview
Work History
Education
Skills
Product Impact Highlights
Timeline
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Megan Sorel

Boston

Summary

Senior product manager with over 8 years of experience in strategic, data-driven product management. Expertise in developing product roadmaps, launching experiments, and achieving measurable growth in acquisition, conversion, retention, and engagement metrics. Proven ability to lead cross-functional teams in delivering impactful features and optimizing user journeys through rapid testing and analytics. Skilled in collaborating with engineering, design, data science, and executive stakeholders in dynamic environments.

Overview

7
7
years of professional experience

Work History

Senior Product Growth & Lifecycle Manager

CMS HHS
Remote
04.2025 - Current
  • Owned growth strategy for enterprise learning products, improving acquisition, retention, and re-engagement across large user audiences.
  • Expanded reachable audience from 800 to 1,300 users by identifying CRM data gaps and redesigning lifecycle segmentation logic.
  • Developed behavior-based targeting systems to enhance campaign relevance, user conversion, and repeat engagement.
  • Ran rapid experiments across messaging, targeting, and user cohorts to improve growth metrics and engagement performance.
  • Reduced campaign production time from 1.5 days to under 5 minutes through automation, reusable templates, and process redesign.
  • Managed projects for federal government agencies, aligning with their specific needs and compliance requirements.

Product Manager, Growth & Internal Platforms

IBM
Boston
01.2023 - 04.2025
  • Launched AI-powered product features that reduced manual effort by 40% and accelerated release timelines.
  • Defined experimentation strategy with A/B testing, funnel analytics, cohort analysis, and user feedback to drive conversion, retention, and engagement improvements.
  • Achieved 15% increase in user participation and completion rates through onboarding optimization and product enhancements.
  • Owned roadmap and managed end-to-end product lifecycle for global digital learning products serving over 100,000 users.
  • Led cross-functional pod teams across engineering, design, analytics, content, and business stakeholders to expedite feature shipping.
  • Developed KPI dashboards and measurement frameworks to prioritize backlog decisions and communicate business impact to leadership.
  • Navigated ambiguous environments to identify high-value growth opportunities and translate them into actionable roadmap items.

Product Analyst / Associate Product Manager

IBM
Boston
09.2022 - 01.2023
  • Launched adaptive AI-powered product supporting 100K+ users through personalized recommendations and scalable user journeys.
  • Conducted user research, stakeholder interviews, and behavioral analysis to identify friction points and prioritize features, enhancing user experience.
  • Partnered with engineering teams to ship MVP features and iterated based on real-world user behavior data, improving product alignment with user needs.
  • Built SQL, Python, and Tableau data pipelines, enabling data-driven experimentation and informed executive decision-making.

Product Manager, Growth & Go-To-Market

Computer Systems Institute
Boston
08.2020 - 03.2021
  • Owned go-to-market strategy and launch of new digital product, generating $50K revenue in first 3 months.
  • Increased website traffic 20% and conversion 15% through landing page testing, funnel optimization, and messaging experiments.
  • Prioritized feature enhancements based on customer feedback, user trends, and commercial impact to align product roadmap with market needs.
  • Coordinated cross-functional teams in marketing, product, and R&D to streamline product launches and improve time-to-market.

Product Marketing Analyst

American Council for International Studies
Boston
10.2019 - 04.2020
  • Improved product-market fit through customer journey analysis, contributing to 130% of sales target attainment.
  • Drove 15% increase in lead generation through data-driven acquisition campaigns and targeted audience strategies.
  • Developed reporting frameworks to enhance future campaign optimization and inform growth decisions.

Education

Data Science Professional Certificate -

General Assembly
Boston, MA
06-2023

B.A. - Linguistics, Psychology

University of Massachusetts Amherst
Amherst, MA
05-2017

Skills

  • Product Roadmap
  • Growth Metrics
  • Conversion Optimization
  • Retention Strategy
  • Funnel Analysis
  • User Journey Mapping
  • Experimentation Strategy
  • A/B Testing
  • Product Lifecycle
  • Feature Launches
  • Marketplace Strategy
  • Prioritization
  • Agile development
  • Data Analysis
  • Data Visualization
  • Dashboard Development
  • Machine Learning
  • Stakeholder Management
  • Team leadership

Product Impact Highlights

  • Scaled digital products serving 100K+ global users
  • Grew reachable user audience 63% through CRM and segmentation optimization
  • Increased engagement 15% through onboarding and lifecycle improvements
  • Generated $50K revenue in 3 months from new product launch
  • Reduced operational effort 40% through AI-powered automation
  • Eliminated recurring production errors through workflow redesign
  • Reduced multi-day manual processes to minutes through automation

Timeline

Senior Product Growth & Lifecycle Manager

CMS HHS
04.2025 - Current

Product Manager, Growth & Internal Platforms

IBM
01.2023 - 04.2025

Product Analyst / Associate Product Manager

IBM
09.2022 - 01.2023

Product Manager, Growth & Go-To-Market

Computer Systems Institute
08.2020 - 03.2021

Product Marketing Analyst

American Council for International Studies
10.2019 - 04.2020

Data Science Professional Certificate -

General Assembly

B.A. - Linguistics, Psychology

University of Massachusetts Amherst
Megan Sorel