Megan Stevenson
Ayer
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cosmetology position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Cosmetologist
Painted Rose Hair Studio
04.2023 - Current
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Utilized social media platforms effectively for promoting the salon''s services which led to increased foot traffic into the establishment.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Provided pre- and post-service consultations to accurately assess clients' needs.
Cosmetologist
Owen Jacobs Salon & Day Spa
03.2023 - Current
- Processed payments, entering sales in register for prompt customer service.
- Answered phone calls and emails to schedule client appointments.
- Developed loyal customer base through exceptional service and follow-up, contributing to increased salon bookings.
Department Manager
Victoria's Secret & PINK
09.2019 - Current
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Led a team of professionals to consistently achieve or exceed performance targets.
- Increased customer satisfaction with proactive issue resolution strategies.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Front Desk Coordinator
BB Kidz Klub
09.2017 - 03.2020
- Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
- Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a clean, organized reception area, creating a welcoming atmosphere for clients and visitors.
- Monitored inventory levels of office supplies, placing orders as needed to prevent shortages or delays.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Ice Cream Server
Kimball's Farm
05.2015 - 10.2017
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Education
1,000 Certificate - Cosmetology
Lowell Academy Hairstyling Institute
Lowell, MA05-2023
High School Diploma -
Nashoba Valley Technical High School
Westford, MA06-2018
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Scheduling appointments
- Hair coloring and highlighting
- Continuing education
- Sales and upselling
- Dependable and hardworking
- Problem-solving
Timeline
Cosmetologist
Painted Rose Hair Studio
04.2023 - Current
Cosmetologist
Owen Jacobs Salon & Day Spa
03.2023 - Current
Department Manager
Victoria's Secret & PINK
09.2019 - Current
Front Desk Coordinator
BB Kidz Klub
09.2017 - 03.2020
Ice Cream Server
Kimball's Farm
05.2015 - 10.2017
1,000 Certificate - Cosmetology
Lowell Academy Hairstyling Institute
High School Diploma -
Nashoba Valley Technical High School
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