Summary
Overview
Work History
Education
Skills
Clubs
Interests
Timeline
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Meghan Baker

Swampscott

Summary

Dynamic and dedicated professional with a strong background in customer service at Montes Restaurant. Proven ability to excel in high-pressure environments while demonstrating exceptional multitasking and team collaboration skills. Committed to enhancing guest experiences through attentive service and effective communication, ensuring satisfaction and fostering loyalty.

Overview

5
5
years of professional experience

Work History

Waitress

Montes Restaurant
01.2020 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

CNA Student

The Miriam Hospital
05.2024 - 06.2024
  • Maintained a clean and safe environment, reducing the risk of infection and falls.
  • Improved patient comfort by providing compassionate and empathetic care.
  • Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
  • Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
  • Assisted in the implementation of individualized care plans under the supervision of registered nurses or licensed practical nurses.
  • Displayed critical thinking skills when faced with complex caregiving scenarios involving multiple patients at once.
  • Supported patient mobility by utilizing appropriate assistive devices such as lifts or gait belts during transfers or ambulation exercises.
  • Monitored vital signs regularly, reporting any abnormal findings promptly to nursing staff for timely interventions.
  • Built rapport with patients and their families, establishing trust and promoting open communication regarding care needs.

Sales Associate

The Paper Store
06.2020 - 03.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Bachelor of Science - Nursing

Providence College
Providence, RI
05-2027

High School Diploma -

Swampscott High School
Swampscott
06-2023

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration

Clubs

  • Colleges Against Cancer
  • Student Nurses Associations
  • Summer Nursing Academy
  • High School Softball

Interests

I love to spend time outdoors with family and friends and explore the world!

Timeline

CNA Student

The Miriam Hospital
05.2024 - 06.2024

Sales Associate

The Paper Store
06.2020 - 03.2024

Waitress

Montes Restaurant
01.2020 - Current

Bachelor of Science - Nursing

Providence College

High School Diploma -

Swampscott High School

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Meghan Baker