Experienced with team supervision, conflict resolution, and operational oversight. Utilizes leadership and problem-solving skills to maintain smooth operations. Track record of fostering teamwork and enhancing productivity.
Overview
12
12
years of professional experience
Work History
Shift Manager
Starbucks
Belchertown, MA
07.2025 - Current
Supervised daily operations, ensuring adherence to safety protocols and quality standards.
Trained and mentored team members on effective workflow processes and customer service excellence.
Implemented process improvements that enhanced efficiency and reduced operational bottlenecks.
Managed inventory levels, optimizing stock control and minimizing waste in fast-paced environment.
Senior Health Educator
WIC Florida Department of Health
03.2022 - 06.2025
Oversaw recruitment, onboarding, and performance management of nutrition staff to ensure program effectiveness.
Collaborated closely with clients to develop tailored nutrition plans and enhance overall health outcomes.
Engaged in interdisciplinary initiatives with governmental programs to improve service delivery for staff and clients.
Utilized Microsoft suite of programs daily.
Conducted needs assessments to identify community health education gaps.
Developed and implemented health education programs for diverse populations.
Nutrition Educator
WIC Florida Department of Health
10.2021 - 03.2022
Developed and delivered personalized nutrition education sessions for diverse populations.
Assessed client nutritional needs through comprehensive evaluations and consultations.
Facilitated group workshops on nutrition topics, enhancing community awareness and engagement.
Health Coach
Graelin Nutrition
05.2020 - 10.2021
Assessed client health requirements and provided customized support to enhance overall well-being.
Oversaw business and financial operations to ensure organizational efficiency.
Organized and delivered structured group classes to promote collaboration and interaction among attendees.
Oversaw social media advertising campaigns and website management.
Monitored client progress, adjusting strategies to enhance adherence and outcomes.
Shift Supervisor
Starbucks
02.2014 - 10.2020
Conducted regular inspections and implemented health standards to maintain a safe food environment.
Oversaw daily operations of food service team to ensure high-quality service delivery.
Applied customer service skills to resolve inquiries and improve customer satisfaction.
Education
Bachelor of Science - Nutrition and Food Management
Arizona State University
Health Coach certificate - undefined
American Council on Exercise
Certificate in Culinary Arts - undefined
Herndon Career Center
Skills
Decision-making
Customer service focus
Employee training
Health promotion
Prenatal nutrition
Cooking demonstrations
Nutrition
Quality assurance
Behavior change
Dietary analysis
Pediatric nutrition
Operations management
Timeline
Shift Manager
Starbucks
07.2025 - Current
Senior Health Educator
WIC Florida Department of Health
03.2022 - 06.2025
Nutrition Educator
WIC Florida Department of Health
10.2021 - 03.2022
Health Coach
Graelin Nutrition
05.2020 - 10.2021
Shift Supervisor
Starbucks
02.2014 - 10.2020
Health Coach certificate - undefined
American Council on Exercise
Certificate in Culinary Arts - undefined
Herndon Career Center
Bachelor of Science - Nutrition and Food Management