Meghan Laviolette
Pembroke
Summary
Dynamic leader with a proven track record at Hult International Business School, excelling in enrollment strategy and team leadership. Expert in CRM tools like Salesforce, driving a 20% increase in student retention. Skilled in cross-functional collaboration and relationship management, fostering growth and success through innovative, data-driven decision-making and effective communication.
Overview
23
23
years of professional experience
Work History
Director of Enrollment
Hult International Business School
Boston
2020.01 - 2025.10
- Lead and coached a high-performing team of Enrollment Advisors to achieve ambitious enrollment and retention targets.
- Oversee the North America territory and quota management, performance tracking, and pipeline analysis using Salesforce and Tableau.
- Management of the financial aid and scholarship budgets for North America, to optimize yield and ensure efficient allocation.
- Develop and execute go-to-market strategies and collaborate cross-functionally with Marketing, Admissions, and Finance.
- Coordinate contact with the Academic Dean, Admissions and professors, on Boston/San Francisco/London/Dubai campuses.
- Provide performance forecasts and insights to senior leadership to guide strategic decisions.
- Develop and coordinate information sessions for prospective students across North America.
- Establish relationships with potential recruiting and placement sources.
- Conduct phone and in-person interviews with prospective candidates.
Independent Contractor
Hult International Business School
Boston
2019.07 - 2020.01
- Conducting telephone and in-person interviews, to determine eligibility and quality of applicants to Hult International Business School's graduate programs.
Director of Enrollment
Hult International Business School
San Francisco
2014.09 - 2019.06
- Lead and coached a high-performing team of Enrollment Advisors to achieve ambitious enrollment and retention targets.
- Led enrollment strategies to attract diverse student populations.
- Collaborated with marketing teams to enhance outreach initiatives.
- Coordinated recruitment events to engage prospective students effectively.
- Collaborated with faculty and staff to ensure optimal student experience.
- Strengthened relationships with students, alumni, and partners to enhance satisfaction and referral growth.
- Organized events such as open houses, orientations, information sessions.
- Provided guidance to prospective students regarding financial aid options.
Associate Director of Enrollment
Hult International Business School
Boston
2010.03 - 2014.09
- Develop and coordinate regional information sessions for prospective students.
- Establish relationships with potential recruiting and placement sources.
- Assist candidates with the development of admissions applications.
- Conduct phone and in-person interviews, manage financial aid, and coordinate contact with the Academic Dean, professors, and career advisors on the Boston, San Francisco, London, Dubai, and Shanghai campuses.
- Management of Financial Aid.
- Coordinate contact with the Academic Dean, professors, and career advisors on the Boston, San Francisco, London, Dubai, and Shanghai campuses.
Tour and Sales Consultant
EF Educational Tours
Cambridge
2007.12 - 2010.03
- Advised educators on international travel programs, managing client relationships, assistance in student recruiting and ensuring exceptional customer experiences.
Lab Assistant
Baystate Reference Labs
Holyoke
2002.05 - 2007.11
- Supported daily operations and maintained accuracy in a fast-paced environment; trained new staff and ensured client satisfaction.
Education
B.S. - Business Science, Marketing Management
Westfield State University
12.2006
Study abroad
Richmond American University London
06.2006
Skills
- Customer Success
- Performance forecasting
- Financial aid management
- Enrollment strategy
- Event coordination
- Team leadership
- Effective communication
- Problem solving
- Cross-functional collaboration
- Staff development
- Relationship management
- Sales and funnel optimization
- Territory and quota management
- CRM (Salesforce, Tableau)
- Data-driven decision making
- Cross-functional collaboration
- Budget and resource management
Timeline
Director of Enrollment
Hult International Business School
2020.01 - 2025.10
Independent Contractor
Hult International Business School
2019.07 - 2020.01
Director of Enrollment
Hult International Business School
2014.09 - 2019.06
Associate Director of Enrollment
Hult International Business School
2010.03 - 2014.09
Tour and Sales Consultant
EF Educational Tours
2007.12 - 2010.03
Lab Assistant
Baystate Reference Labs
2002.05 - 2007.11
B.S. - Business Science, Marketing Management
Westfield State University
Study abroad
Richmond American University London