Meghan McLaughlin
Boston
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Hostess
Ocean Prime
05.2023 - Current
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Hostess/Food Runner
Michael Timothy's Dining Group
01.2020 - 08.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Education
Bachelor of Science - Human Physiology
Boston University
Boston, MA05-2026
High School Diploma -
Nashua High School North
Nashua, NH06-2022
Skills
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Detail-oriented
- Guest engagement
- High volume dining
Timeline
Hostess
Ocean Prime
05.2023 - Current
Hostess/Food Runner
Michael Timothy's Dining Group
01.2020 - 08.2023
Bachelor of Science - Human Physiology
Boston University
High School Diploma -
Nashua High School North
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