Meiyu Liu

• Used filing systems to improve document management and organization.
• Broke down boxes for garbage and recycling.
• Monitored office services mailbox for business support needs and requests.
• Developed positive relationships with internal customers through effective communication techniques.
• Served visitors by greeting, welcoming and directing to appropriate personnel.
• Updated and recorded customer or client information to maintain accounts.
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• Scheduled and confirmed appointments and meetings for management team.

• Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
• Assisted in the development of new policies and procedures to improve operational efficiency.
• organizing and managing files, acting as receptionists, scheduling meetings and appointments, and supporting other staff with organizational tasks.
• maintaining supply, inventory, and office equipment as needed.
• Greeted visitors, clients and guests in a professional manner.
• Handled incoming calls and directed callers to appropriate department or employee.

Business analyst assistant helps guide businesses in improving processes, products, and services through data analysis. These agile teams straddle the line between IT and the business to help bridge the gap and improve efficiency.

• Collaborates with Senior Business Analyst to determine project scope and vision.
• Clearly identifies project stakeholders and establishes customer classes, as well as their characteristics.
• Identified and analyzed industry or geographic trends with business strategy implications.
• Defined business requirements and reported them back to stakeholders.