Melissa Phatthammachack
Winchendon,MA
Overview
2
2
years of professional experience
1
1
Certification
Work History
Machine Operator
Advanced Cable Ties
07.2022 - 11.2022
- Operated multiple machines simultaneously to meet production requirements.
- Packaged boxes to fulfill orders
- Collaborated with team members to optimize production processes and improve overall performance.
Sales Associate/Cashier
TJ Maxx, TJX Companies
09.2021 - 03.2022
- Listened to customer needs and desires to identify and recommend optimal products.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Monitored customers for signs of security concerns and escalated issues to management.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Operated cash register to record transactions accurately and efficiently.
Barista
Dunkin Donuts & Baskin Robbins
05.2021 - 08.2021
- Stocked items as needed and kept work areas clean
- Took customer orders by making sure to adhere to any requests or questions they have about their order
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Education
Public Relations Certification - Public Relations
Mount Wachusett Community College
Gardner, MA05.2025
No Degree - Biology
Worcester State University
Worcester, MA05.2024
Certification - Medical Assisting
Mount Wachusett Community College
Gardner, MA05.2024
High School Diploma -
Montachusett Regional Vocational Technical School
Fitchburg, MA07.2020
Skills
- Quality Assurance
- Multitasking and Organization
- Teamwork and Collaboration
- Power and hand tools
- Good Communication
- Assembly and production
- Workplace Safety
- Customer service
Certification
- OSHA Certified 10 Hour Construction
- CPR Certified
- Medical Assisting Certification
- Public relations certification
(expected to be done by May 2025)
Travel
I love traveling and getting to experience new things. I mainly travel for K-pop concerts and I have met some of my closest friends because of this and im excited for more adventures in the future!!
Languages
Laotian
Native or Bilingual
Thai
Professional Working
English
Native or Bilingual
Timeline
Machine Operator
Advanced Cable Ties
07.2022 - 11.2022
Sales Associate/Cashier
TJ Maxx, TJX Companies
09.2021 - 03.2022
Barista
Dunkin Donuts & Baskin Robbins
05.2021 - 08.2021
Public Relations Certification - Public Relations
Mount Wachusett Community College
No Degree - Biology
Worcester State University
Certification - Medical Assisting
Mount Wachusett Community College
High School Diploma -
Montachusett Regional Vocational Technical School
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