Summary
Overview
Work History
Education
Skills
Accomplishments
References
Languages
Certification
Affiliations
References
Timeline
Generic
Melania Muja

Melania Muja

Revere

Summary

Results-driven professional with extensive experience at Ulta Beauty, specializing in customer engagement and inventory management. Proven ability to build rapport and offer customized product suggestions in fast-paced environments. Exceptional organizational and multitasking skills contribute to improved customer satisfaction and increased sales. Dedicated to providing outstanding service and comprehensive product expertise.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Task Associate

Ulta Beauty
Dorchester
09.2024 - Current
  • Monitored stock levels and communicated restock needs to management effectively.
  • Built relationships with customers by providing friendly customer service.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Educated customers on skincare and makeup application techniques during consultations.
  • Assisted customers in selecting beauty products and providing personalized recommendations.

Co President of RHS Red Cross Club

Revere High School
Revere
09.2024 - 06.2025
  • Co-led the Red Cross Club, organizing impactful community events throughout the academic year.
  • Successfully coordinated blood drives and hygiene drives, increasing participation among individuals at RHS.
  • Implemented Totes of Hope events, providing essential supplies to local families in need.
  • Developed strong leadership and teamwork skills while fostering a culture of service and compassion.

Lead Intern

MGH Youth Equity Corps
Revere
09.2024 - 01.2025
  • Developed comprehensive health lessons to educate youth in Revere on addressing and managing various issues.
  • Guided middle school students at Rumney Marsh Academy and Susan B. Anthony, fostering educational development.
  • Developed educational materials for workshops focusing on youth equity issues.
  • Assisted in evaluating program effectiveness through participant feedback and surveys.

Writing Tutor

Revere High School
Revere
09.2023 - 04.2025
  • Provided constructive feedback on essays to enhance writing skills and understanding.
  • Guided students through various steps in brainstorming, researching, outlining, writing, revising and publishing.
  • Fostered positive working relationships with students, fellow employees, and staff.
  • Created a supportive learning environment where all questions were welcomed without judgement.
  • Reviewed student essays for accuracy and completeness before submission deadlines.
  • Edited student papers for content, organization, clarity, style, grammar, punctuation, spelling, and other errors.
  • Analyzed student work samples to identify patterns in mistakes made while drafting documents.
  • Conducted individual or small group tutoring sessions with students to review writing topics or techniques.
  • Instructed students on the use of various citation styles such as MLA, APA, and Chicago Style.

Retail associate/Cashier

Marshalls
Saugus
07.2022 - 08.2023
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Greeted customers and provided excellent customer service.
  • Organized and restocked shelves to maintain a neat shopping environment.
  • Assisted customers in finding products, answered questions, and made product recommendations.
  • Operated cash register and processed transactions efficiently.

Education

High School Diploma -

Revere High School
Revere, MA
06-2025

Middle School Certificate -

Susan B Anthony Middle School
Revere, MA
06-2021

Skills

  • Cash handling
  • Product knowledge
  • Customer interaction
  • Store recovery
  • Oral communication
  • Relationship building
  • Communication skills
  • Multitasking
  • Organization
  • Presenting skills
  • Task assignment
  • Work under pressure
  • Stock management
  • Collaborative teamwork
  • Bilingual in English & Albanian

Accomplishments

  • Academic Honor Roll
  • Upperclassman Award
  • Achievement in Science
  • Excellence in History
  • Achievement in English Language Arts
  • Q2 Vision of Graduate Academic Honors: Success
  • Q3 Vision of Graduate academic Honors: Success
  • Q4 Vision of Graduate Academic Honors: Success

References

  • Malta Ruiz, General manager at Ulta Beauty, GM1392@gmail.com, Monday-Sunday, 7am-4pm
  • Laura McCoy, MGH Youth Equity Corps Mentor, 339-502-0847, lmccoy1@mgh.harvard.edu, Monday-Friday, 1pm-2:20 pm
  • Meghan Gregorowicz/Walsh, Revere High School Internship and External Learning Opportunities Coordinator, mgregorowicz@rpsk12.org, Monday-Friday, 1pm-2:20 pm
  • Tiffany Currie, Revere High School College, Careers and External Opportunities Coordinator, tcurrie@rpsk12.org, Monday-Friday, 1pm-2:20 pm
  • Molly Paone, Youth Program Specialist, MassHire MetroNorth Workforce Board, 508-658-3528, mpaone@masshiremetronorth.org, Monday-Friday, 1pm-4pm

Languages

English
Native/ Bilingual
Albanian
Native/ Bilingual

Certification

Massachusetts Seal Of Biliteracy

By: Massachusetts Department of Elementary and Secondary Education

Issued on April 2025

Adult First AID/CPR/AED

By: American Heart Association

Issued on May 2025- Expires May 2027

Teen Mental Health First Aid

By: National Council for Mental Wellbeing

Issued on October 2024

Affiliations

Outdoor/Indoor Track Sprinter

References

References available upon request.

Timeline

Co President of RHS Red Cross Club

Revere High School
09.2024 - 06.2025

Task Associate

Ulta Beauty
09.2024 - Current

Lead Intern

MGH Youth Equity Corps
09.2024 - 01.2025

Writing Tutor

Revere High School
09.2023 - 04.2025

Retail associate/Cashier

Marshalls
07.2022 - 08.2023

High School Diploma -

Revere High School

Middle School Certificate -

Susan B Anthony Middle School

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Melania Muja