Melisha Mccollin
Boston
Summary
Dynamic Behavioral Health Specialist with proven expertise in crisis intervention and support services at Pine Street Inn. Skilled in charting and documentation, I effectively enhanced client safety and well-being while fostering independent living skills. Recognized for strong problem-solving abilities and compassionate care, ensuring compliance with treatment protocols and promoting positive outcomes.
Overview
5
5
years of professional experience
Work History
Behavioral Health Specialist
Pine Street Inn
06.2024 - 08.2025
- Provided crisis intervention support, ensuring safety during high-stress situations.
- Educated clients on community resources available for ongoing support post-treatment.
- Created progress reports, assessments and charting within required timeframes.
- Maintained accurate documentation of client progress and treatment plans in compliance with organizational policies and legal requirements.
- Ensured the overnight safety and welling of residents
Direct Care Worker
Catholic Charities
12.2022 - 09.2023
- Provided compassionate support to individuals with diverse needs, enhancing daily living activities.
- Monitored and documented client progress, ensuring adherence to care protocols and safety standards.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Residential Counselor
Aspire Health Alliance
10.2020 - 12.2022
- Educated residents on coping strategies and life skills to enhance daily functioning.
- Coordinated crisis intervention strategies to maintain a safe and supportive environment.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
- Transported residents to and from medical facilities
Education
High School Diploma -
South Boston High
Boston, MA05-1989
Skills
- Behavioral treatment services
- Crisis intervention
- Support services
- Charting and other documentation
- Teamwork
- Problem-solving
- First Aid & CPR certified
- medication administration & Monitoring
- Time management abilities
Timeline
Behavioral Health Specialist
Pine Street Inn
06.2024 - 08.2025
Direct Care Worker
Catholic Charities
12.2022 - 09.2023
Residential Counselor
Aspire Health Alliance
10.2020 - 12.2022
High School Diploma -
South Boston High