MELISSA PACE
Sagamore
Summary
Human resources professional with solid foundation in employee relations and talent management. Known for effective communication and problem-solving skills. Key contributor to team success and adaptable to changing business needs. Expertise in recruitment, performance management, and compliance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Human Resources Generalist
Girl Scouts Of North East Ohio
04.2022 - Current
- Maintain up-to-date records of employee information in HRIS system (Paylocity) ensuring accurate reporting and data-driven decision making.
- Provide guidance to managers and employees on talent management, FMLA and benefits.
- Serve as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Facilitate criminal background check process for new hires as well as annual background checks for all employees.
- Enhance employee satisfaction by implementing effective communication strategies and open-door policies.
- Coordinate council-wide events such as staff retreats and wellness challenges, boosting employee morale and fostering a sense of community within the organization.
- Handle new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Assist in streamlining HR processes for increased operational efficiency through the development of standard operating procedures.
- Administer benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.
- Screen resumes and interview applicants to build candidate pipelines and enhance council culture.
- Assist with writing job postings and job descriptions for boards.
- Manage work study and intern programs with local colleges.
- Monitor employee recognition programs.
- Actively participate in recruitment drives and job fairs representing organization's values and mission while attracting qualified candidates.
Owner/Photographer
Melissa Pace Photography
08.2018 - Current
- Specializing in portrait, product, and real estate photography
- Handling of all day-to-day business responsibilities including financials and marketing
- Knowledge of Adobe Photoshop and Lightroom
Auction Manager
Yellow Brick Road Auctions
05.2021 - 03.2022
- Assisted owner with new client consultations.
- Photographed auction items.
- Managed auction database (RainWorx) ensuring accurate listings and descriptions for auction items.
- Managed business social media accounts.
- Managed marketing email distributions.
- Assisted with coordination of auction pick ups.
- Maintained both client and customer relations.
Auction Assistant
Transitional Design Auctions
01.2020 - 12.2020
- Assisted auction manager with new client consultations.
- Photographed auction items.
- Managed auction database (RainWorx) ensuring accurate listings and descriptions for auction items.
- Assisted with coordination of auction pick ups.
Sales Coordinator
84 Lumber Company
04.2009 - 08.2019
- Worked alongside national account salesman to coordinate all account aspects of sales.
- Provided product research, customer relations, quoting, ordering, invoicing, accounts receivable, accounts payable, and shipping for multiple divisions across the country.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Assisted with various store needs including running sales counter, inventory, accounts receivable, and various administrative tasks.
Education
Bachelor of Arts - Justice Studies, Sociology
Kent State University
Kent, Ohio05.2008
High School Diploma -
Nordonia High School
Macedonia, OH05-2003
Skills
- Microsoft Office
- Customer Service
- Data Entry
- Talent aquisition
- Employee onboarding
- Benefits administration
- HR policies implementation
- HRIS systems
- Exit interviews
- Records management
- Employee relations
- Diversity and inclusion
Certification
- SHRM Certified Professional (SHRM-CP) - Society for Human Resource Management.
Timeline
Human Resources Generalist
Girl Scouts Of North East Ohio
04.2022 - Current
Auction Manager
Yellow Brick Road Auctions
05.2021 - 03.2022
Auction Assistant
Transitional Design Auctions
01.2020 - 12.2020
Owner/Photographer
Melissa Pace Photography
08.2018 - Current
Sales Coordinator
84 Lumber Company
04.2009 - 08.2019
- SHRM Certified Professional (SHRM-CP) - Society for Human Resource Management.
Bachelor of Arts - Justice Studies, Sociology
Kent State University
High School Diploma -
Nordonia High School
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