Melissa Tucker

Established standards and procedures for efficient event booking within the events team.

Managed hiring, training, and termination processes to align staff with company standards.

Developed comprehensive training programs to elevate event staff skill levels.

Oversaw multiple event spaces, driving multimillion-dollar annual sales.

Participated in trade shows, client eventsand represent the business at local networking events

Hire, train and schedule staff of 20 employees

Maintain restaurant inventory, QuickBooks and all banking

Organize and coordinate all Events for 60 seat Event space

Manage and oversea multiple restaurant locations

Hire, train and schedule staff for multiple locations

maintain inventory for multiple restaurants

Managed client relationships to ensure satisfaction and retention.

Developed tailored solutions to meet diverse client needs effectively.

upsold business services to include Payroll, Credit Card Processing, Remote Deposit Capture, Gift & Loyalty Cards and Ecommerce.

Managed 200 plus client relationships offering and marketing multiple products to each customer

Managed client relationships to enhance satisfaction and retention.

Developed proposals and presentations for potential clients and stakeholders.

Increased revenue by cross selling numerous products to each customer

Created individualized treatment plans addressing specific client challenges and goals.

Accompanied clients to medical appointments and relevant meetings.

Assisted clients with job searches to enhance employment opportunities.

Provided ongoing support to facilitate effective treatment outcomes.