Melissa Tupa
Pembroke
Summary
Detail-oriented and driven professional with experience in account management, marketing, hospitality, and school leadership. Skilled in client relationship building, staffing coordination, marketing campaigns, and organizing community-based fundraising events. Strong interpersonal and multitasking abilities.
Overview
19
19
years of professional experience
Work History
Full-Time Parent
Household Manager
06.2016 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively.
- Passionate about learning and committed to continual improvement.
Sales Representative & Account Manager
Micro Tech Staffing South Shore
03.2010 - 06.2016
- Managed client accounts and coordinated staffing placements for manufacturing and light industrial roles.
- Developed and maintained relationships with local businesses to understand hiring needs and provide customized staffing solutions.
- Handled scheduling, timekeeping, and issue resolution for assigned accounts.
Marketing & Event Coordinator
Creating Marketing Results
09.2009 - 03.2010
- Assisted in the development and execution of marketing campaigns for local businesses.
- Supported client communication and project management tasks.
- Helped organize promotional events and community outreach initiatives.
Waitress, Shift Lead, Coach
T.G.I. Fridays, Plymouth, MA
05.2006 - 03.2010
- Communicate properly with each guest
- Supervise, coach, and motivate other employees
- Articulate guest feedback/address efforts in order to improve guest satisfaction
Radio Intern
Money Matters Radio, Needham, MA
06.2009 - 09.2009
- Assist programming staff with on- and off-air tasks
- Enter data into membership database
Public Relations/Marketing Intern
Susannah Locketti Multimedia, Plymouth, MA
01.2009 - 05.2009
- Assist with branding and marketing strategies
- Support efforts associated with the launch of a cooking series in development for both web and television
Education
Bachelor of Arts - Communication
Curry College
Milton, MA05.2009
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Bond University
12.2007
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
Timeline
Full-Time Parent
Household Manager
06.2016 - Current
Sales Representative & Account Manager
Micro Tech Staffing South Shore
03.2010 - 06.2016
Marketing & Event Coordinator
Creating Marketing Results
09.2009 - 03.2010
Radio Intern
Money Matters Radio, Needham, MA
06.2009 - 09.2009
Public Relations/Marketing Intern
Susannah Locketti Multimedia, Plymouth, MA
01.2009 - 05.2009
Waitress, Shift Lead, Coach
T.G.I. Fridays, Plymouth, MA
05.2006 - 03.2010
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Bond University
Bachelor of Arts - Communication
Curry College