Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
CustomerServiceRepresentative
Meryem Zhari

Meryem Zhari

New Graduate
Sidi Kacem

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Waitress

Cafe
Tanger
01.2015 - 03.2015
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Checked guests' identification before serving alcoholic beverages.

Education

Baccalaureate - Human Sciences

Mohammed V High School
Sidi Kacem,Morocco

Fundamental Licence - Education Sciences

Faculty of Education Sciences
Rabat,Morocco
04.2016 - 07.2021

Skills

    Emotional development

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Certification

Baccalaureate in human sciences

Interests

Reading

Writing

Blogging

Learning languages

Photography

Travel

Timeline

License in education sciences

07-2021

Baccalaureate in human sciences

09-2016

Fundamental Licence - Education Sciences

Faculty of Education Sciences
04.2016 - 07.2021

Waitress

Cafe
01.2015 - 03.2015

Baccalaureate - Human Sciences

Mohammed V High School
Meryem ZhariNew Graduate