mia goddeau
Westfield
Summary
Diligent waitress with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
6
6
years of professional experience
Work History
Server
The Coach Stop
East Hartland, CT
05.2026 - Current
- Provided exceptional customer service in high-volume dining environment.
- Managed food and beverage orders with accuracy and efficiency.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Trained new servers on menu items and service procedures.
- Resolved customer complaints promptly to maintain satisfaction.
- Assisted in maintaining cleanliness and organization of dining area.
- Coordinated with management to optimize workflow during peak hours.
- Developed strong relationships with regular customers to enhance loyalty.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Busser/Food Runner
Country Club Of Pittsfield
Pittsfield, MA
05.2023 - 09.2025
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers by promptly clearing and resetting tables, ensuring efficient service flow.
- Supported kitchen staff by transporting dishes and utensils, contributing to timely meal preparation.
- Collaborated with team members to uphold high standards of food safety and sanitation practices.
- Monitored inventory levels of supplies, alerting management when restocking was necessary.
- Trained new bussers on operational procedures and best practices for maintaining service quality.
- Reset and cleaned tables quickly to prepare for new customers.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
Sales Associate
TJ Max
Pittsfield, MA
03.2023 - 11.2024
- Assisted customers with product selection, enhancing overall shopping experience.
Busser
Lakeside Bar & Grill
Lanesborough, MA
05.2020 - 09.2020
- Assisted servers by promptly clearing and resetting tables to enhance guest experience.
- Maintained cleanliness of dining area, ensuring adherence to health and safety standards.
Education
Bachelor of Arts -
Westfield State University
Westfield, MA06.2028
High School Diploma -
Wahconah Regional High School
Dalton, MA06.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Cleanliness standards
- Food running
- Beverage preparation
- Order management
- Table setting
- Bill computation
Timeline
Server
The Coach Stop
05.2026 - Current
Busser/Food Runner
Country Club Of Pittsfield
05.2023 - 09.2025
Sales Associate
TJ Max
03.2023 - 11.2024
Busser
Lakeside Bar & Grill
05.2020 - 09.2020
Bachelor of Arts -
Westfield State University
High School Diploma -
Wahconah Regional High School