Mia Klian
Burlington,MA
Summary
Organized and motivated employee eager to apply the numerous skills obtained through previous/current work experience. Seeking entry-level opportunities to expand skills while facilitating company growth. Always looking forward to work with other and create a positive experience for customers.
Overview
2
2
years of professional experience
Work History
Crew Member
AMC Theatres
07.2022 - Current
- Maintaining the cleanliness of the theaters/auditoriums, restrooms, lobby, etc.
- Outstanding customer service (greeting customers, engaging with guests, answering questions and concerns, helping them locate theaters, and explaining pricing of our products)
- Restocking inventory (mainly candy, other items include napkins, straws, butter, and so on)
- Working the register
- Working as a team and having effective communication
- Time management
- Working concessions (dealing with hot foods + popcorns)
- Scanning tickets and directing people to the correct auditorium
Sales Associate
Build-A-Bear
08.2023 - 12.2023
- Creating a welcoming and inclusive environment for all customers
- Forming connections with customers and creating memorable experiences
- Positive attitude/demeanor
- Working as a team and effectively communicate with other members of the team
- Properly explaining ongoing sales and the prices of products
- Helping customers choose products
- Outstanding customer service skills (explaining the process of the experience, answering any questions or concerns, and attending to the customers needs)
- Organizing products and placing them in their designated places
- Keeping a clean environment and ensuring a safe environment for all
- Excellent interpersonal skills
- Ringing up customers/register trained
Education
Social Work
Lesley University
Cambridge, MA05.2028
High School Diploma -
The Victor School
Acton06.2023
Skills
- Customer Engagement
- Customer Service
- Safe Food Handling
- Safety
- Teamwork and Collaboration
- Time Management
- Initiative and Self-Motivation
- Sales Expertise
Timeline
Sales Associate
Build-A-Bear
08.2023 - 12.2023
Crew Member
AMC Theatres
07.2022 - Current
Social Work
Lesley University
High School Diploma -
The Victor School
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