Mia Klian
Burlington
Summary
Motivated sophomore student psychology student with a strong academic foundation in developmental psychology, human behavior, and social psychology. Interested in volunteering to support vulnerable populations and apply counseling techniques.
Overview
4
4
years of professional experience
Work History
Crew Member
AMC Theatres
07.2022 - Current
- Operated point-of-sale system for efficient transaction processing and customer service.
- Assisted in maintaining cleanliness and organization of theater facilities and lobby areas.
- Collaborated with team members to ensure timely setup and breakdown of movie screenings.
- Delivered exemplary customer service by addressing inquiries and resolving issues promptly.
- Trained new crew members on operational procedures and customer interaction best practices.
- Monitored inventory levels, restocking supplies as needed to support daily operations.
Sales Associate
Build A Bear Workshop Inc
08.2023 - 12.2023
- Delivered exceptional customer service, enhancing guest experiences and fostering brand loyalty.
- Collaborated with team members to maintain store presentation and adhere to visual merchandising standards.
- Executed sales transactions accurately and efficiently using point-of-sale systems.
- Assisted in training new associates on operational procedures and product knowledge.
- Participated in promotional events, increasing foot traffic and boosting overall store performance.
Education
Bachelor of Science - Psychology
Lesley University
Cambridge, MA05-2028
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Interactive communication skills
- Problem-solving
- Safety
- Resilience and persistence
- Dependable and cooperative
- Attention to detail
- Initiative and Self-motivation
Timeline
Sales Associate
Build A Bear Workshop Inc
08.2023 - 12.2023
Crew Member
AMC Theatres
07.2022 - Current
Bachelor of Science - Psychology
Lesley University