Mia Lohnes

My current employer is the Norwell branch of the chain, a place I have been for nearly two years, and I am a manager there. I am tasked with opening and closing duties, counting money, placing supply orders, preparing customer orders, managing deliveries, and sometimes even driving them myself.

• Supervised daily operations to ensure compliance with health and safety regulations.
• Trained and mentored staff on customer service protocols and food preparation standards.
• Managed inventory levels, coordinating supply orders to minimize waste and optimize costs.
• Resolved customer complaints effectively, fostering positive dining experiences and loyalty.

This was my father's automotive website, which he founded in 2008. On the site, I wrote articles about news in the car industry, focusing on new vehicle debuts, rumors, and other miscellaneous things surrounding modern automobiles. I was offered an opportunity to write for the website and help with photography when I was 13 during COVID, and I continued to do so in varying amounts until my father sold his share of the site in November of 2024. This is what sparked my love for writing and automotive journalism, a career I am working toward here at Emerson.

• Wrote, edited and produced stories for Internet and digital channels.
• Researched and gathered information to develop accurate and credible stories.
• Performed research and checked facts to maintain high standard of journalistic integrity.
• Collaborated with editors and other journalists to create compelling content.

I spent two years working in the merchandising department at the store, and eventually worked my way up to the head of the department, the position right below the actual manager. In this position, I oversaw my coworkers, assigned jobs, took care of deliveries, and sometimes helped with scheduling. I averaged 25 to 30 hours a week in this position, and I left because I had a better job offer at Papa Gino's.

• Developed and executed merchandising strategies to enhance product visibility and drive sales.
• Coordinated seasonal merchandising initiatives that aligned with marketing campaigns.
• Trained and mentored team members on best practices for merchandising execution.