BERHANU WEBSHET
BOSTON
Summary
Dedicated professional with strong customer service skills. Proven ability to enhance passenger experiences through effective communication and problem-solving. Committed to safety and service excellence in every interaction.
Overview
2027
2027
years of professional experience
Work History
Uber Driver
DRIVER
Boston, MA
06.2021 - Current
- Delivered exceptional customer service to passengers, ensuring a positive travel experience.
- Navigated efficiently using GPS technology, optimizing routes for timely arrivals.
- Maintained vehicle cleanliness and ensured safety compliance before each shift.
- Monitored passenger feedback to enhance service quality and address concerns promptly.
- Supported new drivers by sharing best practices for efficient driving and customer interaction.
Lyft Driver
DRIVER
Boston, MA
2021 - Current
- Provided safe and reliable transportation for passengers, ensuring adherence to local traffic regulations.
- Navigated efficiently using GPS systems to optimize routes and minimize travel time.
- Managed customer interactions with professionalism, addressing inquiries and resolving issues promptly.
- Maintained vehicle cleanliness and performed routine inspections to ensure operational readiness.
- Assisted passengers with loading and unloading luggage, enhancing overall customer experience.
- Monitored ride requests through driver app, adapting quickly to changes in demand patterns.
- Collaborated with team members to share best practices for improving service quality and efficiency.
- Delivered feedback on app functionality to enhance user experience and operational efficiency.
WHOLE FOOD MARKET
Produce Stocker
340 River St, Cambridge, 02139, Massachusetts
10.2017 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
PARKING
PARKING CASHIER
VPNE
01.2024 - 12.2024
- Enhanced customer satisfaction by efficiently managing parking lot activities and ensuring all vehicles were parked in designated areas.
- Implemented an online reservation system to streamline the booking process for special events or long-term parking needs.
- Maximized space utilization by effectively organizing available parking spots based on vehicle size and type.
- Continuously monitored the parking area for potential hazards or security risks, taking appropriate action when needed to keep both customers and property safe.
PRIVATE BUSINESS
FASHION OWNER
SOUTH AFRICA
02.2001 - 03.2011
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Model
PROFESSIONAL MODEL
Eltopia, WA
01.2006 - 01.2011
- Collaborated with designers to create compelling visual narratives for fashion campaigns.
- Executed runway and editorial shoots, adapting quickly to diverse styles and themes.
- Developed strong relationships with industry professionals, enhancing networking opportunities.
- Provided feedback on garment fit and styling, ensuring optimal presentation during shoots.
- Remained focused, motivated and professional throughout long shoots and events.
- Adapted quickly to changing environments for continued professionalism under pressure.
- Analyzed market trends to inform personal branding strategies and enhance portfolio effectiveness.
Education
High School Diploma -
ADDIS FANA TECHNICAL COLLEGE
ETHIOPIAHigh School Diploma -
ETHIOPIA TIKDEM
ETHIOPIA12-2007
Skills
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
AMHARIC
Native or Bilingual
Interests
- Backpacking and Hiking
- Volunteer Travel
- Road Trips
- Historical Exploration
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Participating in cultural exchange programs and homestays
- Enjoy creating and following travel blogs and vlogs
Timeline
PARKING
PARKING CASHIER
01.2024 - 12.2024
Uber Driver
DRIVER
06.2021 - Current
WHOLE FOOD MARKET
Produce Stocker
10.2017 - Current
Model
PROFESSIONAL MODEL
01.2006 - 01.2011
PRIVATE BUSINESS
FASHION OWNER
02.2001 - 03.2011
Lyft Driver
DRIVER
2021 - Current
High School Diploma -
ADDIS FANA TECHNICAL COLLEGE
High School Diploma -
ETHIOPIA TIKDEM