Michael Frissora
Westminster,MA
Summary
A seasoned Kitchen & Bath Design & Sales Manager with a proven track record from Kitchen Options Inc. and Dream Kitchens & Bath.I excel in sustainable design and personalized customer service. Leveraging expertise in material selection and budget.My approach combines innovative design with strategic business planning to exceed sales goals and client expectations.
Performance-oriented Sales Leader offering exceptional record of achievement over 20 year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets.Individual with hands-on experience in kitchen remodeling and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset.Pursuing Full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition.
Overview
20
20
years of professional experience
Work History
Kitchen & Bath Sales Manager
Kitchen Options Inc
01.2013 - 11.2024
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Worked with customers in MA,NH,RI,CT.
- Attended conventions and local home shows to drive sales.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Held one-on-one meetings with kitchen and bathroom installers to identify installations issues and offered insight into best remedy.
- Recruited, interviewed and hired plumbers,electricians and cabinet installers to be part of your remodeling team.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed accounts to retain existing relationships and grow share of business.
Lead Kitchen & Bathroom Designer/Install Sales Manager
Dream Kitchen & Baths By Nelson
02.2006 - 12.2012
- Collaborated with management to develop design concepts.
- Provided guidance and advice to junior design team members on design-related matters.
- Created sketches and drawings to present design to clients.
- Utilized 20/20 Design to create 3D models of design concepts.
- Analyzed feedback from customers to refine design concepts.
- Identified design requirements for each project.
- Maintained relationships with return customers.
- Achieved sales goals and service targets by securing new customer relationships.
- Increased profit margins by effectively controlling budget.
- Reviewed project requirements to plan workflows and evaluate client time and budget constraints.
- Worked with walk in customers through the whole process.
- Efficiently project management on all kitchen and bathroom projects and managed installations by coordinating with onsite installers.
Kitchen Remodeling & Refacing Sales
Bil-Ray Group
03.2003 - 01.2006
- Created comprehensive product lists based on finalized designs and budgets.
- Selected flooring, counters, cabinets and appliances based on client needs and budgets.
- Designed detailed kitchen layouts based on client needs, budgets and available supplies.
- Planned and presented project quotes for custom designs.
- Maintained relationships with installers and suppliers.
- Presented design proposals to clients to establish clear project expectations and goals.
- Worked closely with contractors and vendors to improve project coordination, completing projects on time and within budget.
- Assisted clients with budget considerations and made recommendations for colors and countertops.
Lead Food Distribution/Truck Installer
Marriot Food Distribution
04.1993 - 02.2003
- Tracked and expedited food distribution on every delivery.
- Coordinated with warehouse workers on proper storage and distribution of products.
- Double-checked completed work and staged in appropriate areas for supervisor approval, final binding and product distribution.
- Loaded cargo according to ship capacity and appropriate weight load distribution.
Education
No Degree - Environmental Science
Berkshire Community College
Pittsfield, MASkills
- Sustainable design
- Blueprint interpretation
- Floor plan development
- Showroom design
- Material selection
- Budgeting expert
- Cabinetry expert
- Cabinet installation
- Estimating costs
- Personalized customer service
Languages
English
Full Professional
Timeline
Kitchen & Bath Sales Manager
Kitchen Options Inc
01.2013 - 11.2024
Lead Kitchen & Bathroom Designer/Install Sales Manager
Dream Kitchen & Baths By Nelson
02.2006 - 12.2012
Kitchen Remodeling & Refacing Sales
Bil-Ray Group
03.2003 - 01.2006
Lead Food Distribution/Truck Installer
Marriot Food Distribution
04.1993 - 02.2003
No Degree - Environmental Science
Berkshire Community College
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