Michael LeBlanc
Webster
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Price Chopper. Proven ability to maintain cleanliness and sanitation while training new employees. Recognized for fostering customer loyalty through personalized service and efficiently managing deli operations to enhance overall efficiency.
Overview
15
15
years of professional experience
Work History
Deli Clerk/Food Service Worker
Price Chopper
11.2019 - Current
- Provided exceptional customer service by efficiently fulfilling deli orders and addressing inquiries.
- Maintained cleanliness and organization of deli display cases, ensuring compliance with health regulations.
- Operated slicing equipment and scales to prepare high-quality meats and cheeses for customers.
- Trained new employees on safety protocols, product knowledge, and customer interaction techniques.
- Collaborated with team members to optimize workflow during peak hours, enhancing overall efficiency.
- Developed strong relationships with regular customers, fostering loyalty through personalized service experiences.
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
Team Member
Sprit Halloween
08.2019 - 11.2019
- Assisted customers with product selection and provided exceptional service during peak shopping periods.
- Operated point-of-sale systems, ensuring accurate transactions and cash handling.
- Collaborated with team members to maintain store organization and presentation standards.
Track Attendant
Tri State Speedway
03.2013 - 08.2019
- Operated and maintained track equipment to ensure safety and efficiency during events.
- Conducted regular inspections of the racing surface to identify and address potential hazards.
- Assisted in setup and teardown of race events, ensuring all materials were organized and accessible.
- Collaborated with team members to implement best practices for track maintenance procedures.
- Trained new staff on safety protocols and operational procedures for track operations.
Crew Member
Dunkin' Donuts
09.2010 - 05.2011
- Delivered exceptional customer service in fast-paced environment.
- Operated food and beverage equipment to maintain quality standards.
- Collaborated with team members to streamline order processing.
- Trained new crew members on operational procedures and safety protocols.
Education
GED -
Bartlett Jr/Sr High School
Webster, MASkills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
Timeline
Deli Clerk/Food Service Worker
Price Chopper
11.2019 - Current
Team Member
Sprit Halloween
08.2019 - 11.2019
Track Attendant
Tri State Speedway
03.2013 - 08.2019
Crew Member
Dunkin' Donuts
09.2010 - 05.2011
GED -
Bartlett Jr/Sr High School