Michael Lemming
Grafton
Summary
Dynamic Finance Manager with extensive experience at Mercedes-Benz of Shrewsbury, excelling in contract negotiation and credit evaluation. Proven track record in creating customized payment plans that enhance profitability while ensuring regulatory compliance. Adept at building strong customer relationships, driving satisfaction, and resolving complex billing inquiries effectively.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Finance Manager
Wanger Kia of Shrewsbury
Shrewsbury
07.2024 - Current
- Negotiated contracts with vendors in order to obtain competitive pricing structures.
- Managed financial transactions with customers to ensure accurate and timely payments.
- Researched and resolved customer inquiries related to billing issues or account discrepancies.
- Analyzed customer credit reports, determined risk factors, and made recommendations for loan approval and denial.
- Reviewed documents such as contracts, titles, and insurance policies before approving loans.
- Created customized payment plans tailored to meet individual customer needs while maximizing profitability.
- Ensured compliance with all applicable federal, state, and local laws governing consumer lending practices.
Sales Consultant
Mercedes-Benz of Shrewsbury
Shrewsbury
04.2015 - 07.2022
- Developed an understanding of customer's interests by asking qualifying questions.
- Negotiated with customers to close sales at agreed upon prices.
- Provided detailed information about vehicle features, trim levels, options and warranties.
- Arranged test drives for potential buyers and answered questions regarding the vehicles' performance.
- Greeted customers, identified their needs and wants, and provided assistance to make a purchasing decision.
- Researched competitive pricing strategies for new car models in order to stay competitive within the market.
- Demonstrated strong communication skills when interacting with customers both in person and over the phone.
- Maintained up-to-date knowledge of new models, features and accessories.
Sales Consultant
Audi of Natick
Natick
03.2013 - 04.2015
- Participated in regular training sessions on new products, services, and industry trends.
- Monitored competitor activity and pricing strategies to adjust accordingly.
- Developed and maintained relationships with clients to increase sales revenue.
- Maintained accurate records of all sales activities in the CRM system.
- Provided detailed product information to customers, including features, prices, and availability.
- Created customized presentations for potential customers based on their requirements.
Moving Specialist
Small Haul Movers Inc
Cherry Valley
11.2012 - 03.2013
- Communicated effectively with customers regarding their needs or concerns during the moving process.
- Loaded, secured and unloaded items with utmost care using appropriate tools and equipment.
- Planned, coordinated and supervised the movement of goods from origin to destination.
Finance Manager
Mercedes-Benz of Shrewsbury
Shrewsbury
- Negotiated contracts with vendors in order to obtain competitive pricing structures.
- Managed financial transactions with customers to ensure accurate and timely payments.
- Researched and resolved customer inquiries related to billing issues or account discrepancies.
- Analyzed customer credit reports, determined risk factors, and made recommendations for loan approval and denial.
- Reviewed documents such as contracts, titles, and insurance policies before approving loans.
- Created customized payment plans tailored to meet individual customer needs while maximizing profitability.
- Ensured compliance with all applicable federal, state, and local laws governing consumer lending practices.
Education
High School Diploma -
Ridgewood High School
New Port Richey, FL05-2006
Skills
- Financial analysis
- Skilled in contract negotiation
- Credit evaluation
- Regulatory compliance
- Payment processing
- Customer relationship management
Affiliations
- Golf
- Gardening
- Aquariums
Certification
- Mercedes-Benz USA Finance Training
- Mercedes-Benz Sales Certified
- Joe Verde Sales Training
- Reahard and Associates Finance Training
References
References available upon request.
Timeline
Finance Manager
Wanger Kia of Shrewsbury
07.2024 - Current
Sales Consultant
Mercedes-Benz of Shrewsbury
04.2015 - 07.2022
Sales Consultant
Audi of Natick
03.2013 - 04.2015
Moving Specialist
Small Haul Movers Inc
11.2012 - 03.2013
Finance Manager
Mercedes-Benz of Shrewsbury
High School Diploma -
Ridgewood High School
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