Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Meindertsma

Northampton

Summary

Cheerful and upbeat professional with history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions. Detail-oriented approach to resolving crm issues.

Overview

8
8
years of professional experience
2017
2017
years of post-secondary education

Work History

Client Services Representative

Cambium Analytica
Northampton
11.2025 - 01.2026
  • Assisted clients with inquiries regarding services and products.
  • Managed client accounts and maintained accurate documentation.
  • Communicated effectively with team members to resolve client issues.

Operations Specialist

Cambium Analytica
Northampton
05.2024 - 11.2025
  • Coordinated cross-functional teams to streamline operational workflows.
  • Assisted in managing project timelines and deliverables for client engagements.
  • Supported inventory management through regular audits and updates.
  • Documented standard operating procedures for improved efficiency and compliance.

Sample Collection Tech

Cambium Analytica
Traverse City
05.2022 - 05.2024
  • Collected and processed samples according to established protocols and guidelines.
  • Maintained accurate records of sample collection and handling procedures.
  • Coordinated with laboratory staff to ensure timely sample delivery and processing.

Bartender

Hotel Indigo Rooftop Bar
Traverse City
04.2018 - 05.2022
  • Mixed and served cocktails to guests at the rooftop bar.
  • Managed inventory and restocked supplies as needed.
  • Provided exceptional customer service in a fast-paced environment.

Education

Traverse City Central High School
Traverse City, MI

Some College (No Degree) - Education

Lansing Community College
Lansing, MI

Skills

  • Client account management
  • Project coordination
  • Operational efficiency
  • Standard operating procedures
  • Problem resolution
  • Effective communication

Timeline

Client Services Representative

Cambium Analytica
11.2025 - 01.2026

Operations Specialist

Cambium Analytica
05.2024 - 11.2025

Sample Collection Tech

Cambium Analytica
05.2022 - 05.2024

Bartender

Hotel Indigo Rooftop Bar
04.2018 - 05.2022

Traverse City Central High School

Some College (No Degree) - Education

Lansing Community College
Michael Meindertsma