Michael Morin
Plymouth
Summary
Experienced and reliable Team Manager with successful history leading and motivating staff members to exceed goals. Offers excellent communication and organizational skills. Adept at resolving conflicts and addressing emerging issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Team Leader Manager
Cineworld
05.2018 - Current
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation
- Coordinated team collaboration to share ideas and build best practices
- Established and maintained performance, quality and service standards for professional customer care
- Responsible for handling money, counting safe, obtaining, and dispatching money to and from bank
Floor Staff Member
Lobster Express
06.2020 - 09.2020
- Balanced and organized cash register by handling cash, counting change, and greeting customers
- Organized racks and shelves to maintain store visual appeal and engaged with customers
- Managed efficient cash register operations
Education
Bachelor of Science - Sports Entertainment & Event Management
Johnson & Wales University
04.2024
Skills
- Guest Relations
- Self-Motivated
- Keeping Records
- Financial Services
- Computer Technology
Additional Information
As a lifelong sports enthusiast, I am passionate about the power of athletics that help bring people together and inspire greatness. From playing sports when I was younger to cheering on my favorite teams and athletes, I have always been fascinated by the physical and mental challenges of sports. I believe working in the sports industry would allow me to combine my love of athletics with my professional skills and experiences to help make a positive impact. I am excited about the prospect of pursuing a career in this dynamic and rewarding field, and am eager to contribute my talents and energy to an organization that shares my passion for sports.
Timeline
Floor Staff Member
Lobster Express
06.2020 - 09.2020
Team Leader Manager
Cineworld
05.2018 - Current
Bachelor of Science - Sports Entertainment & Event Management
Johnson & Wales University
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