Michael Ricketts
New Bedford
Summary
Dedicated Recovery Specialist with expertise in crisis intervention, emotional intelligence, and recovery program navigation. Proven ability to guide clients through their recovery journey and foster team collaboration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Recovery Specialist
High Point & SEMCOA
Fall River
11.2024 - Current
- Assisted clients in navigating recovery programs and resources effectively.
- Facilitated support groups, fostering peer interaction and enhancing community support.
- Conducted intake assessments to determine client needs and eligibility for services.
- Educated clients on coping strategies and life skills, promoting sustainable recovery outcomes.
- Monitored progress of clients and updated treatment plans accordingly.
- Coordinated transportation arrangements for clients attending appointments or events related to their recovery process.
- Advised families on effective support strategies, strengthening family involvement in recovery.
- Guided clients in developing skills or strategies for dealing with problems.
- Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
Order Processor
Sysco
Plympton
11.2021 - 03.2022
- Processed customer orders accurately and efficiently using order management systems.
- Collaborated with team members to enhance order processing workflows, improving overall efficiency.
- Ensured adherence to safety protocols during order preparation and handling, promoting a safe work environment.
- Transferred orders onto conveyor belts for efficient movement to the next processing department.
- Read and understood pick sheets in order to prepare accurate customer orders.
- Monitored inventory levels and placed replenishment orders, ensuring consistent stock availability.
Laborer Operator/Shift Supervisor
Complete Labor Staffing
New Bedford
11.2019 - 10.2021
- Operated heavy machinery to support completion of construction and labor projects.
- Assisted team members in daily task execution to enhance overall team efficiency.
- Conducted routine inspections of equipment for safety compliance.
- Loaded and unloaded materials to ensure consistent workflow on job sites.
- Ensured work area remained clean and organized throughout daily operations.
- Followed safety protocols to minimize workplace hazards and risks.
- Maintained and operated heavy machinery in a safe and efficient manner.
- Loaded and unloaded materials into trucks, hoists, conveyors, or other handling equipment.
Cook
Dad's
Niantic
05.2019 - 08.2019
- Prepared and cooked menu items according to standardized recipes, ensuring consistent quality and presentation.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Monitored cooking processes to ensure adherence to quality control and food safety protocols.
- Monitored temperatures of prepared food and cold-storage areas to uphold safety and quality standards.
- Maintained kitchen cleanliness by adhering to safety and sanitation standards consistently.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Education
High School Diploma -
Louis Gossett High School
Brooklyn, NY06-2007
Skills
- Substance Use Disorders
- Recovery program navigation
- Addiction recovery
- Crisis intervention
- Client evaluation
- Client assessment
- Treatment planning
- Plan treatments
- Decision-making
- Problem-solving
- Detail-oriented
- Organizational Skills
- Time management
- Team collaboration
- Leadership
- Influencing others
- Emotional intelligence
- Body language expertise
- Resilience
- Strategic thinking
- Basic maintenance skills
Affiliations
- Volunteer Work -2018-Present Like skill speaker with troubled adolescences.
Certification
- OSHA Certified
- Forklift Certifed
Timeline
Recovery Specialist
High Point & SEMCOA
11.2024 - Current
Order Processor
Sysco
11.2021 - 03.2022
Laborer Operator/Shift Supervisor
Complete Labor Staffing
11.2019 - 10.2021
Cook
Dad's
05.2019 - 08.2019
High School Diploma -
Louis Gossett High School