Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Regularly evaluated employee performance and provided feedback.
Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
Clinical Director MAT
Steppingstone Inc
04.2022 - 04.2024
Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
Mentored staff members through professional development opportunities, fostering a culture of continuous learning and growth.
Cultivated a positive organizational culture that supported employee engagement, teamwork, open communication, ethical behavior, accountability.
Conducted regular performance evaluations for clinical staff, identifying areas for improvement and providing constructive feedback for growth.
Clinical Supervisor
CleanSlate Addiction Services
04.2021 - 04.2022
Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
Assessed patients, determined needs, and managed care.
Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
Responded to crisis situations with calm and professional approach to optimize support.
Program Director
On Call Treatment
10.2020 - 04.2021
Develop PHP and IOP treatment site
Hire staff, manage clinical, financial, and daily operation of outpatient clinic
Clinical Manager
Veterans Inc.
10.2019 - 06.2020
Clinical Manager of CSS Treatment
Clinical Manager
Arbour Health Systems
06.2011 - 04.2019
Oversee all aspects of a busy multi unit substance use treatment center
Which include supervision of staff, group, individual therapy, insurance authorizations, crisis management, audits, staff training, and all other needs which the daily operation determines as needed