Summary
Overview
Work History
Education
Skills
Timeline
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Michael Taylor

Boston

Summary

Results-driven young professional with experience in outbound sales and account management, focusing on building strong client relationships and driving business growth. Proven ability to generate leads, build lasting client relationships, and consistently exceed sales targets. Adaptable and thrives collaborating in team environments.

Overview

5
5
years of professional experience

Work History

Account Manager

Oracle NetSuite
06.2025 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.

Account Executive

Oracle NetSuite
09.2023 - 06.2025
  • Own full sales cycle from initial outreach to discovery to close.
  • Lead value-based conversations by identifying client pain points and tailoring product demos to drive value for prospects
  • Collaborate with cross-functional teams to ensure smooth onboarding and long-term client success.
  • Generated over 700k in net-new opportunities & booked $385,000 in Closed-Won ARR
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.
  • FY25 Q1: 109% Quota Attainment
  • FY25 Q3: 186% Quota Attainment
  • FY25 Annual Attainment: 105%

Business Development Representative

Oracle NetSuite
08.2022 - 09.2023
  • Prospected and qualified leads through cold calls, emails, and LinkedIn outreach, generating an average of 12 SQLs per month.
  • Scheduled and coordinated discovery meetings between qualified prospects and Account executives.
  • Performed at least 50 calls & 40 emails per day.
  • Reached and identified key decision-makers in target accounts.
  • Named Team Lead and presented with Leadership Award.
  • Average Quota Attainment of 104%
  • Influenced over 600k in Closed-Won ARR

Sales Associate Intern

Fly Alliance
06.2021 - 09.2021
  • Created sales solutions for aircraft acquisitions, jet card memberships, and private jet charter for ultra-high net worth clients.
  • Developed net-new business opportunities through outbound prospecting methods.
  • Leveraged cold calling, emailing, LinkedIn messaging, and direct mail to identify ICP's.
  • Created over 500k in net-new business opportunities for my managing director.

Business Development Representative

Light House Sales Solutions
06.2020 - 10.2020
  • Worked alongside a highly motivated sales team at Docs Health Works with the goal of selling Covid-19 screening devices to schools and businesses during the height of the pandemic.
  • Aided in Strategic Business Development through cold calling and email campaigns.
  • Completed up to 75 calls and 50 emails per day.
  • Gained knowledge of Industry, Product, and Pricing Strategies.

Education

Bachelor of Science (B.S.) - Business Administration

Bentley University
Waltham, Massachusetts
05.2022

Skills

  • Emotional Intelligence
  • Grit
  • Active Listening
  • Relationship building
  • Adaptability and flexibility
  • Communication
  • Teamwork and collaboration
  • Account management
  • Customer relationships
  • Sales development

Timeline

Account Manager

Oracle NetSuite
06.2025 - Current

Account Executive

Oracle NetSuite
09.2023 - 06.2025

Business Development Representative

Oracle NetSuite
08.2022 - 09.2023

Sales Associate Intern

Fly Alliance
06.2021 - 09.2021

Business Development Representative

Light House Sales Solutions
06.2020 - 10.2020

Bachelor of Science (B.S.) - Business Administration

Bentley University

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Michael Taylor