Michael York

• Developed and implemented training programs for new staff members to enhance skill sets.
• Oversaw inventory management and procurement processes, ensuring quality supplies.
• Maintained compliance with health and safety regulations across all operations.
• Managed daily business operations, including hiring, training, and supervising performance.
• Established vendor relationships to promote operational excellence and cost savings.
• Promoted business on social media platforms, boosting brand identity and driving revenue.
• Implemented quality assurance processes to ensure product excellence and reliability.
• Reviewed financial statements and sales reports to assess productivity and meet goals.

Negotiated contracts with Australia's largest liquor retailers, securing favorable terms.

Facilitated overseas product importation, ensuring compliance with all regulations.

Monitored shipments through collaboration with customs and freight forwarders for timely delivery.

Managed B2B and B2C sales channels to maximize market reach and revenue.

Executed debt collection processes, maintaining healthy cash flow and minimizing losses.

Oversaw warehouse operations to enhance picking, packing, and distribution efficiencies.

Implemented inventory management strategies to optimize stock levels and reduce waste.

Developed website for retail online liquor sales, expanding customer access.

• Oversaw daily operations to consistently meet sales targets.
• Monitored market trends to adapt sales strategies effectively.
• Negotiated contracts with key vendors and partners to enhance profitability.
• Established relationships with key clients while nurturing existing customer base.
• Developed new accounts and provided service to maintain professional relationships.
• Maintained accurate transaction records between customers and company representatives.
• Resolved customer complaints swiftly to improve satisfaction.
• Constructed sales forecasts and schedules aligned with productivity goals.

• Designed wireless network solutions tailored to diverse client needs and environments.
• Conducted site surveys to evaluate coverage and signal strength requirements.
• Configured, tested, and maintained routers, switches, access points, and controllers for optimal performance.
• Assisted in designing new wireless networks for customer sites.
• Coordinated installations of hardware and software to ensure seamless deployment.