Michaela Mildrum
Hingham
Summary
Registered Nurse (RN, BSN) with comprehensive experience in post-operative medical-surgical units, inpatient psychiatry, and substance abuse units. Currently serving in the acute psychiatric service at Massachusetts General Hospital’s Emergency Room, providing high-quality care to both adult and pediatric populations. Demonstrated ability to manage complex cases with compassion, patience, and clinical expertise. Strong advocate for patients, dedicated to improving the lives of individuals facing psychiatric and substance abuse challenges. A collaborative team player with a commitment to fostering a supportive and therapeutic environment in fast-paced and high-stress settings. Skilled in crisis intervention, patient education, and interdisciplinary communication, with a consistent focus on safety, advocacy, and holistic care. Eager to continue contributing to improving mental health outcomes and patient well-being.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Registered Nurse
Massachusetts General Hospital Emergency Room
12.2022 - Current
- Communicated openly and collaboratively with all healthcare staff to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Developed strong rapport with patients, establishing trust that facilitated open communication and successful treatment outcomes.
- Coordinated discharge planning for patients transitioning back into their communities, ensuring continuity of care post-hospitalization.
- Participated in ongoing professional development opportunities related to mental health nursing practice, staying current on industry advancements and trends.
- Collaborated with psychiatrists to develop individualized treatment plans, ensuring optimal patient care.
Registered Nurse
BIDMC
12.2021 - Current
- Managed care for post-operative patients from initial recovery through discharge.
- Collaborated with various resources including but not limited to rehabs, community services, social work teams, hospice agencies, shelters and intensive outpatient programs.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Created warm, supportive atmosphere to keep patients feeling safe and comfortable immediately before and after surgery.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
Student Nurse Technician
Brockton VA Hospital
06.2020 - 10.2021
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Counseled and mentored clients on substance use.
- Assisted in providing and maintaining milieu therapy with interdisciplinary teams
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Oversaw care of acutely suicidal patients and acted swiftly to reduce risk of harm to themselves or others.
- Contributed in therapy groups for behavioral health patients in group and individual settings to assist patients in achieving normalcy.
Education
Bachelor of Science - Nursing
Simmons University
Boston, MA08.2021
Skills
- Critical Thinking
- Crisis Prevention
- De-Escalation Techniques
- Emergency Management
- Multidisciplinary Collaboration
- Patient and Family Communication
- Emotional Support
- Compassionate Caregiving
- Patient Advocacy
Certification
- RN Licensure 2021
- New Grad RN orientation through BIDMC
- BLS - Basic Life Support
- ELNEC - End of Life Nursing Education Consortium Certified
- IHI Patient Safety and Quality Improvement
- Certified in The Prevention and Management of Disruptive Behavior Program
- Member of MGH ED Pedi-Super User Group
Clinical Experience
- RN at MGH ED starting in December of 2022
- RN at BIDMC starting in December of 2021
- South Shore Hospital, Weymouth, MA: Emergency Room Preceptorship
- Massachusetts General Hospital, Boston, MA: Lunder 8, Neurology Unit Rotation - Complex Care
- Boston Children's Hospital, Boston, MA: 10 East, Pediatric Rotation
- Newton Wellesley Hospital, Newton, MA: Maternity Rotation
- Newton Wellesley Hospital, Newton, MA: Psychiatric Rotation
- West Roxbury Veterans Hospital, West Roxbury, MA: Medical/Surgical Rotation
Timeline
Registered Nurse
Massachusetts General Hospital Emergency Room
12.2022 - Current
Registered Nurse
BIDMC
12.2021 - Current
Student Nurse Technician
Brockton VA Hospital
06.2020 - 10.2021
Bachelor of Science - Nursing
Simmons University
- RN Licensure 2021
- New Grad RN orientation through BIDMC
- BLS - Basic Life Support
- ELNEC - End of Life Nursing Education Consortium Certified
- IHI Patient Safety and Quality Improvement
- Certified in The Prevention and Management of Disruptive Behavior Program
- Member of MGH ED Pedi-Super User Group
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