MICHEL-ANDRE SEIDE
Randolph
Summary
Dedicated healthcare professional with extensive leadership experience in program management. Successful at managing company training initiatives focused on performance improvements, knowledge enhancement and staff development. Hardworking and organized approach paired with excellent communication, planning and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Staff Development Coordinator
Motion Recruitment Partners
07.2023 - Current
- Developed and delivered new hire training programs
- Conducted orientation sessions and organized on-the-job training for new hires
- Coordinated speakers and training materials for orientation, on-going education and training classes
- Provided assistance to staff regarding computer learning (e.g., MassAchieve, Meditech, Policytech)
- Reviewed and edited all training materials for accuracy and company policy compliance
- Developed regular reporting to executive supervisor on facility-wide training compliance, including annual review and nursing competencies
- Reviewed and shared compliance report for training with department leaders
- Participated actively into the Hospital Policy Oversight Committee and other committees as assigned
- Ensured educational records keeping and competencies for all staff
- Performed other work-related duties assigned by supervisor
Staff Development Coordinator
Alliance Healthcare Solutions, Pappas Rehabilitation Hospital For Children
06.2022 - 06.2023
- Developed and delivered new hire training programs and continuous professional development
- Coordinated new hire orientations and provided onboarding and training for new employees
- Reviewed and edited all training materials for accuracy and company policy compliance
- Forecasted, evaluated, recommended and implemented policy and procedural changes related to staff education
- Participated actively into the Hospital Policy Oversight Committee and other committees as assigned
- Established and oversaw record keeping system of all training activities in concert with all pertinent regulatory requirements
- Performed other work-related duties assigned by supervisor.
Contact Tracing Collaborative Supervisor
Partners In Health, PIH
05.2020 - 06.2021
- Supervised 30 case investigators and contact tracers working remotely and responsible for communicating with documented COVID-19 patients and other exposed persons via phone calls, emails and other communication platforms
- Conducted orientations for new employees
- Oversaw delivery of training, ensured coaching to contact tracers and case investigators
- Evaluated performance metrics and intervened as necessary to meet key performance indicators including participating in quality assurance procedures for call center with leadership team
- Provided educational and informational resources regarding isolation policies and quarantine measures
- Organized team meeting on a regularly basis to discuss staff performance and other work related issues.
HIV/AIDS Program Manager
Zanmi Lasante / Partners In Health
09.2014 - 02.2020
- Managed and supervised administrative and daily program operations, complying with policies and regulations
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors
- Coached team members on productivity strategies to accomplish challenging goals
- Coached sites on quality improvement initiatives
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
- Oversaw day to day operation including direct supervision of 12 HIV sites of 16 M.D, 20 nurse case managers, 12 social workers
- Evaluated employee performance and conveyed constructive feedback to improve skills
- Ensured staff training, programmatic reports and data analysis with M&E team
- Met with project stakeholders on regular basis to assess progress and make adjustments
- Planned and coordinated conference and workshops and conducted one-on-one training to educate staff
- Researched industry best practices in support of training development and program content.
HIV / TB Site Manager
Zanmi Lasante / Partners In Health
05.2010 - 08.2014
- Ensured implementation and execution of program activities: targeted testing, partners services, lost to follow up patient tracing, community drug distribution, social support
- Oversaw multi-disciplinary team of 12 employees including MD, nurse case manager, pharmacist, lab tech, social worker, psychologist and community health workers
- Participated in elaboration and coordinated community health workers initial training
- Coordinated and organized individual and group skill building opportunities to foster adherence to medications and identify strategies to improve adherence to health routines
- Conducted scientific-based prevention education sessions with HIV positive individuals through workshops and social marketing activities
Education
PG -
Umass Amherst / Isenberg School of Management
Amherst, MAHealth Delivery
Harvard T.H School of Public Health
Boston, MAM.D. -
University of Notre Dame of Haiti Port, Prince
Skills
- Coaching and mentoring
- Careful attention to detail and well organized
- Decision making
- Staff development and training (New hire & on-the-job training)
- Training of trainers (TOT)
- Workshops and conferences
- Verbal and written communication
- Reporting and documentation
- Great interpersonal skills and staff leadership
- Program implementation and development
- Program management
- ADDITIONAL INFORMATION
- Proficiency in
- Microsoft Office (Word, Excel, PowerPoint, Outlook), Microsoft Teams
- LANGUAGES
- Hatian creole
- Native or Bilingual
- French
- Policy Development
- Class Coordination
- Training Delivery
- Develop Training Programs
- Remote Employee Training
Accomplishments
- Languages
- French
- Full Professional
- Haitian Creole
- Native or Bilingual
Timeline
Staff Development Coordinator
Motion Recruitment Partners
07.2023 - Current
Staff Development Coordinator
Alliance Healthcare Solutions, Pappas Rehabilitation Hospital For Children
06.2022 - 06.2023
Contact Tracing Collaborative Supervisor
Partners In Health, PIH
05.2020 - 06.2021
HIV/AIDS Program Manager
Zanmi Lasante / Partners In Health
09.2014 - 02.2020
HIV / TB Site Manager
Zanmi Lasante / Partners In Health
05.2010 - 08.2014
PG -
Umass Amherst / Isenberg School of Management
Health Delivery
Harvard T.H School of Public Health
M.D. -
University of Notre Dame of Haiti Port, Prince
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