Michelle Camara
Acushnet
Summary
Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Hawthorn Medical Associates
12.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
Medical Secretary
Hawthorn Medical Associates
09.2006 - 12.2023
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
- Enhanced office productivity by handling high volume of callers per day.
- Facilitated new patient prescriptions, refills and prescription pre-authorizations.
- Assisted in the onboarding process for new staff members, providing necessary training and guidance to ensure a smooth transition into the office environment.
Education
Certified Medical Assistant
Coastal Career Academy
Fall River, MA11-2023
High School Diploma -
Old Colony RVTHS
Rochester, MA06-1999
Skills
- HIPAA compliance
- Clinical support
- Medical terminology
- Strong organizational skills
- Medical office management
- Electronic health records
- Patient assessments
- Inventory and supply management
- Detail-oriented approach
- Problem-solving
- Multitasking and organization
Certification
- Basic Life Support (BLS) - American Heart Association.
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
Languages
Portuguese
Professional Working
Timeline
Certified Medical Assistant
Hawthorn Medical Associates
12.2023 - Current
Medical Secretary
Hawthorn Medical Associates
09.2006 - 12.2023
Certified Medical Assistant
Coastal Career Academy
High School Diploma -
Old Colony RVTHS
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