Michelle Guyton
Brockton
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
3
3
years of professional experience
Work History
Shift Leader
Save A Lot
Cleveland
02.2025 - 05.2026
- Supervised daily store operations and ensured compliance with company policies.
- Supervised and led employees to maintain productivity and customer service levels.
- Trained new staff on customer service and store procedures.
- Managed cash register operations and performed cash handling tasks.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Facilitated communication between staff and management to improve workflow.
- Assisted in inventory management and restocking of merchandise.
- Monitored product displays to maintain store presentation standards.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
Cashier
McDonald's
Cleveland
06.2023 - 11.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled cash, credit, and mobile payment transactions accurately.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers with menu selections and special requests.
- Maintained cleanliness and organization of the front counter area.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Collaborated with team members to ensure smooth restaurant operations.
- Trained new team members in cash register operation, stock procedures, and customer service.
Skills
- Shift leadership
- Staff training
- Employee supervision
- Team leadership
- Team collaboration
- Store operations
- Customer service
- Cash handling
- Inventory management
- Leadership abilities
- Training assistance
- Communication skills
Languages
English
Native/ Bilingual
Timeline
Shift Leader
Save A Lot
02.2025 - 05.2026
Cashier
McDonald's
06.2023 - 11.2023