MICHELLE L. GRANDE
Marblehead
Summary
Highly versatile District Manager Trainer specialized in building customer-centric, top performing teams to deliver year over year financial performance. Over 15 years of direct supervisory experience in Multi-Unit Management and aligning teams to Company objectives and change initiatives.
Overview
2026
2026
years of professional experience
Work History
District Manager
Claire’s Boutiques
05.2014 - 08.2025
- Hired, retained, and trained top performing teams at all levels in a vast geographic market with a high store count. Conducted in person visits, virtual visits, structured trainings, and developed KPI workshops to drive results.
- Recognized as a Brand Ambassador for operational excellence and certified as a District Manager Trainer. Acted as a Region Mentor for external and newly promoted DSMs. Spearheaded the RTC program developing the Regional Training Coordinator and managed 6 Region Trainers.
- Frequently selected for stretch assignments including task forces, overseeing the Region in the RSM's absence, conducting teams meetings with peers, and creating seasonal planograms at Home Office that were rolled out to stores for the final floor sets.
- March 2025 - August 2025 - 26 store District NH, ME, MA, VT, NY.
- July 2023 - March 2025 - 25 store District NH, ME, and MA
- June 2022 - June 2023 - 18 store District in MA
- October 2020 - June 2022 - 19 store District ME, NH, VT, NY
- October 2017-2020 - 15 store District (Icing) MA, ME, CT, RI, NH, VT
- January 2015- October 2017 - 18 store District VT, NY, and ME
- June 2014 – January 2015 New England - 13 store District (Icing) MA, CT, NH
District Manager
Pacific Sunwear of California
03.2012 - 06.2013
- $15m Market of 15 stores in MA, CT, and RI.
District Manager
Bath and Body Works
2008 - 2011
- $15m Market of 14 stores in MA
- Field Reflection Award Winner
- District Manager Effectiveness Task Force, AOS Committee
- Senn Delaney, HBDI, Disc Trained
Acting District Manager
Bath and Body Works
01.2007 - 01.2008
Store Manager
Bath and Body Works
01.2001 - 01.2008
Education
CRT - Web Design
Northshore Community College
Beverly, MA01.2013
BA - Political Science, Minors in French and Women’s Studies
Marist College
Poughkeepsie, NY01.2000
Skills
- Full Life Cycle Recruiting
- Retention, Team Building
- Performance Management
- Strategic Planning and Execution
- Cross-Functional Collaboration
- Data-Driven Decision Making
- Store Openings/Closings & Remodels
- P &L Management to impact Ebitda
- Remote Management
- Innovative and Adaptable
Timeline
District Manager
Claire’s Boutiques
05.2014 - 08.2025
District Manager
Pacific Sunwear of California
03.2012 - 06.2013
Acting District Manager
Bath and Body Works
01.2007 - 01.2008
Store Manager
Bath and Body Works
01.2001 - 01.2008
BA - Political Science, Minors in French and Women’s Studies
Marist College
District Manager
Bath and Body Works
2008 - 2011
CRT - Web Design
Northshore Community College
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