Dynamic and empathetic professional with a solid background in home health care and customer service, honed at Global Healthcare Services and other reputable organizations. Excelled in field supervision, enhancing staff performance by 20% through effective training and support. Skilled in problem-solving and multitasking, with a commitment to safety and reliability.
HHA Field Supervisor
Job Description: HHA Field Supervisor
Reports To: Operations Manager / Clinical Manager
Department: Operations / Clinical
Position Summary: The Field Supervisor will provide guidance and training to staff in the field
and will evaluate their performance in the field. These supervisors are also responsible for
working alongside the clinical and operations team for potential clinician/patient scheduling.
Position Qualifications:
▪ HHA with extensive Home Health knowledge
▪ Experience: Minimum of one year experience with home health. Management or
Supervisory experience preferred.
▪ Certification: Home Health Aide certification and Current CPR
▪ Demonstrates use of basic office equipment: computer/laptop, copy machine, fax
machine.
▪ Capacity to learn and effectively utilize software used by GHCS
▪ Manages a flexible work schedule (including weekends) in accordance with company
attendance and reporting policies.
*Coordinate visits.
▪ Maintains access to reliable vehicle and has a willingness to travel.
Duties:
▪ Provides direction, support and motivation to subordinate employees to work towards a
common goal.
▪ Counsels on work related activities in an effort to increase productivity and also for the
purpose of development.
▪ Supervises field performance of field staff (Home Health Aides)
▪ Understands and complies with GHCS rules, policies and procedures and trains field
staff, to achieve the same.
▪ Completes, maintains, and submits reports and records documentation needed on a
consistent and as needed basis.
▪ Conducts informal and formal written performance appraisals on subordinate employees
after the probationary period, annually, and as required.
▪ Provides guidance to field staff on providing patient care in adhering to the professional
standards of community home health practices.
▪ Maintains and adheres to GHCS procedures and patient care policy manuals.
▪ Participates in the on-call schedule.
▪ Assist in carrying a patient load
▪ Complies with accepted professional standards and principles.
▪ Promotes customer service orientation to all agency personnel.
▪ Performs other duties / activities as delegated by Op. Mgr and/or Nursing Director
Global Healthcare Services
▪ Reviews patient’s schedules and services.
▪ Assists nursing department in establishing immediate and long-term goals, in setting
priorities, and in executing plans of care.
Contacts: Families, staff members, hospital/facility personnel, the general public.
Physical Demands: Physical exertion—walking, lifting, pulling, computer work
Environmental Conditions: Exposed to products used in the office, i.e, printers, computers,
dust, etc.
Working Conditions: Periods of stress—variable workloads and deadlines
Assisted patients with daily functions. Assisted residents with bathing, dressing, feeding, lifting and transferring. : Medication reminder : Keep the nurse informed of any change in health : Prepare meals : Take patients to their appointments : Report any medication change : Socialize : Supports patients providing be gentle and caring with the patients. : Home health aides care for physically, mentally or emotionally or injured people who wish to receive care in the comforts of their own home. Under the supervision of medical staff, home health aides . : You should be patient, tactful, friendly, emotionally stable and genuinely want to help those who need it. They should be willing to perform all required tasks.
Assisted patients with daily functions. Assisted residents with bathing, dressing, feeding, lifting and transferring. : Medication reminder : Keep the nurse informed of any change in health : Prepare meals : Take patients to their appointments : Report any medication change : Socialize : Supports patients providing be gentle and caring with the patients. : Home health aides care for physically, mentally or emotionally or injured people who wish to receive care in the comforts of their own home. Under the supervision of medical staff, home health aides . : You should be patient, tactful, friendly, emotionally stable and genuinely want to help thosResponded appropriately to the physical, emotional and developmental needs of patients. Answered patient calls for care and feeding. Maintained accurate records of patient care, condition, progress and concerns.
Home health aide worker must be empathetic and caring. ...Honesty. ...Flexibility. Ability to assist clients with activities of daily living so that they can function independently in their homes• Well versed in light housekeeping and meal preparation Recognized for taking proper measures for client safety and comfort• Demonstrated tact, patience and excellent personal hygiene Special talents for assisting clients with transportation and ambulation.
Cleaned, maintained and sterilized tools. Educated clients about products and self-maintenance for healthy nail. Cut, colored and styled clients' nail with precision and expertise. Offered color swatches to help clients choose desired nail color. Used various nail cutting tools including scissors, trimmers, clippers, files Assessed customer needs and gave advice about nail style and color options. Resolved guest complaints in a timely, efficient manner. Educated customers on product uses and benefits.
Certification for dementia patients