MICHELLE SOLAZZI
Dracut
Summary
Detail-oriented Assistant Manager offers more than an extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
28
28
years of professional experience
Work History
Assistant Manager
Shaw Farm Dairy
Dracut
04.2026 - Current
- Managed daily operations of dairy production and distribution processes.
- Trained and mentored staff on safety protocols and operational standards.
- Coordinated inventory management to ensure product availability and quality.
Head Cashier Supervisor
Lowes Home Improvment
Lowell
07.2021 - 04.2026
- Supervised cashiers and ensured accurate transaction processing in a fast-paced environment.
- Trained new cashiers on register operations and customer service best practices.
- Managed daily cash drawer reconciliations and addressed discrepancies promptly.
Addmiastator coordinator
Marshall's lowell
01.2017 - 09.2019
- Oversaw cash office operations to ensure accuracy and compliance with company policies.
- Coordinated daily staff schedules and store operations to optimize workflow and support customer service.
- Supported inventory management and organized product placements to enhance accessibility and streamline replenishment.
- Communicated with vendors to ensure timely delivery of merchandise.
Front desk reception and customer service help
Holiday inn Lawrence
01.2016 - 01.2017
GPA front desk
Radisson Hotel Chelmsford -Lowell
01.2014 - 01.2016
- Oversaw front office staff and provided training on the opera system functionalities.
- Oversaw front office staff, training them on opera system functionalities to ensure seamless operations.
- Executed daily operational tasks to ensure smooth business functions.
- Developed and implemented innovative ideas and solutions that improved team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Monitor for handicap disabled children
NRT BUS company
01.2013 - 01.2014
- Facilitated safe boarding and alighting for passengers, ensuring comfort and security during transport.
- Oversaw bus operations to uphold safety standards, contributing to a secure travel environment.
- Inspected buses for maintenance needs and reported issues promptly.
- Conducted inspections of buses for maintenance needs, ensuring timely reporting and reducing potential service disruptions.
Cashier, crew member, assistant manager
Dunkin donuts
01.2004 - 01.2013
- Led crew of 15 at Dunkin Donuts for 5 years, scheduled shifts, counted money, assisted customers, and resolved problems to maintain smooth operations.
- Processed customer transactions efficiently using point-of-sale systems, ensuring accurate billing and speedy service.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Delivered excellent customer service by addressing inquiries and resolving issues, enhancing customer satisfaction and loyalty.
Customer service front desk, price change and team member
Target
01.1999 - 01.2003
Education
High-school diploma -
Westford Academy
Westford , MaSkills
- Customer service
- Team leadership
- Staff training
- Operational standards
- Inventory management
- Problem solving
- Telephone communication
- Computer skills
Timeline
Assistant Manager
Shaw Farm Dairy
04.2026 - Current
Head Cashier Supervisor
Lowes Home Improvment
07.2021 - 04.2026
Addmiastator coordinator
Marshall's lowell
01.2017 - 09.2019
Front desk reception and customer service help
Holiday inn Lawrence
01.2016 - 01.2017
GPA front desk
Radisson Hotel Chelmsford -Lowell
01.2014 - 01.2016
Monitor for handicap disabled children
NRT BUS company
01.2013 - 01.2014
Cashier, crew member, assistant manager
Dunkin donuts
01.2004 - 01.2013
Customer service front desk, price change and team member
Target
01.1999 - 01.2003
High-school diploma -
Westford Academy